Reckon itsmtrabajos
...with over 9+ years of experience in ServiceNow development and consulting. The ideal candidate for this project should also have a strong understanding of ITSM module, scoped apps, SAM, CMBD. Specifically, I require assistance with the Incident Management module in ServiceNow. The tasks that need to be performed in Incident Management include workflow configuration. It is important that the chosen ServiceNow Developer is able to provide ongoing support after the completion of the project. Skills and Experience Required: - 9+ years of experience as a ServiceNow Developer - Expertise in Incident Management module, - Strong knowledge of ITSM module, scoped apps, SAM, CMBD - Experience in workflow configuration - Ability to provide ongoing support after the completion of t...
... etc. that they're looking for roles include and are not limited to: Deputy Head of Operations, Asset and Service Management ITSM Operations Lead Risk Specialist/Manager Availability Manager Vendor Service Delivery Manager Service Operations Lead Process Managers (Knowledge / Problem / SIAM) Cyber Security Analyst Critical Risk & Incident Specialist IT Services Management Lead Information Technology Superintendent Assistant Director - Service Transition Delivery Lead/Practice Lead Business Analyst - IT Service Management (ITIL) IT Service Manager (ITSM / ITIL 4) General: Robotics Related Roles AI/Automation Related Roles Cyber Security Roles Executive/Director ITSM/SIAM/AGILE Roles Risk Management and ITIL Discipline Highly specialised roles ServiceNow Arc...
Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, SPM (ITBM), ITOM, CSM, CMDB, WSD, Service Portal, HR , Asset Management, Change Management, Custom Development, etc. You will be responsible for helping to develop code, unit test, hold code reviews, check in code and help to build the code pipeline for continuous integration/continuous delivery. Customize ServiceNow applications and facilitate roll out of new applications and modules and configure application UI, workflow, and API Create, maintain configuration management on the ServiceNow platform in all environments Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests Provide gro...
Hi! I’m in need of a skilled freelancer who is reliable and effective. I want to create an interface that likely react because that goes fast and then I want to integrate Airbyte to let my customers be able to export data to big query. The initial project is for 2 sources (Facebook/Instagram organic) and 1 destination big query. This is a urgent project with short timeline reckon about 10-15h work. added a picture of process
Want to get ServiceNow resume which represents and matches current trends in the market for snow in U.S with 5+ years of experience as a developer and admin for ITSM , ITOM , ITAM and ITBM , GRC Modules.
Want to get ServiceNow resume which represents and matches current trends in the market for snow in U.S with 5+ years of experience as a developer and admin for ITSM , ITOM , ITAM and ITBM , GRC Modules.
Key Responsibilities: ServiceNow Development: Design, develop, and implement ServiceNow solutions, with a focus on scripting and automation, to support ITSM and ITOM processes. Customization and Configuration: Customize and configure ServiceNow applications and modules to align with business needs, ensuring optimal functionality and user experience. Scripting Expertise: Utilize your expertise in JavaScript, GlideScript, and other scripting languages to create efficient and maintainable ServiceNow scripts, including Business Rules, Client Scripts, and UI Policies. ITSM and ITOM Modules: Work extensively with IT Service Management (ITSM) and IT Operations Management (ITOM) modules, optimizing workflows and processes within these areas. Integration: Integrate Service...
...through regular quizzes, assignments, and practical assessments to ensure they are effectively mastering the material. Stay Current with ServiceNow: Continuously update your knowledge of ServiceNow by keeping up with the latest developments, best practices, and industry trends. Qualifications: Proven experience as a ServiceNow Developer and Administrator with a strong understanding of ServiceNow ITSM, ITOM, and ITBM modules. Prior experience as a trainer, instructor, or mentor in ServiceNow development and administration. Exceptional communication skills, with the ability to convey complex technical concepts in an understandable and engaging manner. Strong problem-solving skills and the ability to adapt training approaches to meet the needs of various learners. ServiceNow cert...
I am looking for someone to create logo design for a non-profit I'm volunteering with. The non-profit is for helping older adults above 55 find opportunities like jobs/activities to stay involved with the community. We have a bunch of ideas consolidated, need someone who could review the ideas and finalize/complete the logo. I reckon it would take 1-2 hours max. Ideally looking for someone to help with it this week or next week.
Website Redesign for Wolken Software We are Wolken Software, a SaaS-based company offering ITSM and ServiceDesk solutions. We are seeking web designers to help us revamp our existing website. Our goal is to create a modern, intuitive, and interactive 10 to 15 page website that reflects our professionalism, expertise, and dedication to customer satisfaction. We aim to achieve faster interactions, a seamless flow of information, and a perfect blend of text and animation design style without incorporating cartoon or character animations. Project Overview: Our website redesign project comprises the following key elements: Modern and Intuitive Design: We envision a clean, contemporary design that showcases our brand identity while ensuring easy navigation and an intuitive user experie...
We are Wolken Software, a SaaS-based company offering ITSM and ServiceDesk solutions. We are seeking web designers to help us revamp our existing website. Our goal is to create a modern, intuitive, and interactive 10 to 15 page website that reflects our professionalism, expertise, and dedication to customer satisfaction. We aim to achieve faster interactions, a seamless flow of information, and a perfect blend of text and animation design style without incorporating cartoon or character animations. Project Overview: Our website redesign project comprises the following key elements: Modern and Intuitive Design: We envision a clean, contemporary design that showcases our brand identity while ensuring easy navigation and an intuitive user experience. The design should be visually app...
...Custom Back-Up / Restore scripts Skill: Cloud SQL, NFS, GCS/Buckets, Scheduler, image back-up and restore, scripting Lab builds Project > Subnet > infra pipeline DLs NATing - configure per Lab + harden existing setup Skill: GCP security, VPC, cloud and onPrem firewalls, IAM, StackDriver, VPNs, Cloud router & Cloud NAT, HA Proxy / Load Balancers, Monitoring StackDriver - configure infra monitoring, ITSM/BMC integration Dynatrace - networking, configure alarms & dashboards Skill: cloud networking, alarming, firewalls, VPC, Cloud Security, Hardening Performance Testing Ops Readiness Documentation and Training Job Description: Skills requirement: Experience building with GCP tools (GitHub, Cloud build pipelines, Scheduler, GCP networking, GKE, etc.) Experience wr...
...(Responsibilities): Designs, codes, tests, and implementing utilizing the automation and orchestration tools using Python, Powershell, any scripting technology. Defining and setting development, test, release, update, and support processes for DevOps operation. Performs unit tests, monitors results, and takes required corrective actions as needed. Provide the inputs for the “Form Design” for any ITSM related changes for deploying each use case Understanding AI and Machine Learning concepts and assist in the deployment of automation use cases. Review and approve the use case solutions. Optimizes and enhances applications and interfaces to meet SLA/functional requirements. Assists in the production support and maintenance of applications as needed. Works within the ITIL...
...(Responsibilities): Designs, codes, tests, and implementing utilizing the automation and orchestration tools using Python, Powershell, any scripting technology. Defining and setting development, test, release, update, and support processes for DevOps operation. Performs unit tests, monitors results, and takes required corrective actions as needed. Provide the inputs for the “Form Design” for any ITSM related changes for deploying each use case Understanding AI and Machine Learning concepts and assist in the deployment of automation use cases. Review and approve the use case solutions. Optimizes and enhances applications and interfaces to meet SLA/functional requirements. Assists in the production support and maintenance of applications as needed. Works within the ITIL...
...Experience in team management - Strong troubleshooting and critical thinking skills - 3+ years managerial experience in IT support for mid-large size companies - Degree in Computer Science or Management Information Systems - In depth knowledge of Windows and desktop applications, Mac OS, Microsoft Office 365, AV equipment, and general IT infrastructure activities. - Experience in 3rd party management ITSM tools (ServiceNow) is a plus This role will work closely with our internal IT team based in APAC. Please note: this is a part time opportunity with only ~20 hours per week required. This could be working Tuesday and Thursday (preferred) or reduced hours across Monday to Friday. Person is required to physically be onsite....
You will be working with clients to discern their ITSM needs in the context of ServiceNow. You will articulate the information you received from the client into software design specifications. You will interface with a software development team that will use your software design specifications to develop the solution required by the client. You will also hold small training sessions to show operators the correct way to utilize the ServiceNow software. You will work from home a majority of the time but there will be some business travel required. One requirement is you must be able to travel within the United States.
1) Minimum 5 years of experience in Power BI Dashboar...Should be well versed with Software development lifecycle and ITSM Processes Junior Power BI Developer 1) Minimum 3 years of experience in Power BI Dashboard development 2) Worked in at least 3 Power BI project 3) Expertise in Power Query / DAX / SQL / Power BI DataFlows / Datasets 4) Able to work independently in delivering Dashboards based on advanced modeling 5) Working Knowledge in all components of power BI 6) Should have experience in developing and deploying power BI Dashboards 7) Strong foundational knowledge on Business Intelligence, Data Transformation, Data Modelling 8) Ability to convert User Requirements into Technical details and deliverables 9) Should be well versed with Software development lifecycle and I...
I am in need of a professional with experience in Information Technology Service Management (ITSM) with Integrated Telephony. My specific requirements include: - Integration with current ITSM solution - Use of ServiceNow software - Extended support and maintenance The ideal candidate will have experience in providing Software as a Service (SaaS), Managed Services, Implementation, and Professional/Consulting Services. In addition, the candidate should have proven expertise in providing extended support and maintenance. The Coordinating Entity is seeking proposals from proponents for a Cloud-based SaaS ITSM solution with an integrated Telephony component and the option to extend the solution in the future with additional integrations and services, such as Project, Por...
ITSM Solution for Cloud-based Ticket Management and Asset Management I am looking for an ITSM solution that is cloud-based and can efficiently manage tickets and assets. The ideal candidate should have experience in designing and implementing ITSM solutions. Specific Features: - Ticket Management: The solution should be able to manage tickets efficiently, assign them to relevant teams, and track their progress. - Asset Management: The solution should help us keep track of all our assets, including their location, status, and usage. Users: - The solution will be used by 11-50 users. Skills and Experience: - Experience in designing and implementing ITSM solutions - Knowledge of cloud-based ticket and asset management solutions - Strong communication and co...
...settings, security policies 2. 1-3 years hands on experience with Azure DevOps 3. 1-2 years hands on experience with scripting (PowerShell, Python, Azure CLI) 4. Experience with web security; Understanding Fundamentals of firewalls and ports 5. Experience with infrastructure monitoring and logging tools 6. Experience configuring and monitoring Azure PaaS services, Git, GitHub 7. Ability to pick up ITSM tools like ServiceNow Leadership skills 1. Customer obsession, Ownership, Bias for Action 2. Excellent remote collaboration skills 3. Experience working in a matrix organization with diverse priorities 4. Exceptional written and verbal communication skills along with collaboration and listening skills 5. Ability to work with agile delivery methodologies 6. Ability to ideate require...
Entire itsm of servicenow and reporting module And powerBI
...and customize ZenDesk IT support forms for our company, we are testing ZenDesk as a potential ITSM platform. The primary purpose of the forms/recipes is to collect customer inquiries, incidents, requests, and work orders. Although I have a general idea of the fields and information I want to collect, I am open to suggestions and recommendations. I do not require any specific integrations or automation with the forms, just basic functionality. If the platform leads to production, then there may be more work with automation and macros. Ideal skills and experience for this job include: - Experience with ZenDesk form customization - Strong understanding of customer inquiry, ZenDesk workflow and ITSM platforms - Ability to create a visually appealing and user-friendly form de...
I am looking for a Tableau expert to create a KPI dashboard for our ITSM finance data on SCREENSHARE. We have specific KPIs in mind that we would like to include on the dashboard. Ideal skills and experience for the job include expertise in Tableau, data visualization, and experience creating KPI dashboards.
Location: Gothenburg / Hybrid Workload: 100% Start: asap Duration: 6 months + extension Language: English Description SOC Analyst will be responsible for incident response, threat intelligence, threat hunting and incident process management to detect and protect the overall security of the organization. Key Responsibilities: - Monitoring Alerts from SIEM, ITSM, and security products: Detect, investigate, and mitigate threats. Acting individually or as part of a team to resolve incidents. - Tuning the alerts and updating SOPs. - Updating Incident process flow. - Proactively hunt for threats, gather threat intelligence, and conduct research regarding the latest methods, tools, and trends in digital forensic analysis. - Creating thorough reports and documentation of all incidents a...
Unterstützung bei der Einführung von M365, RollOut/Aufnahme der NB ins MS Intune, ITSM im Ticketsystem
ITSM ServiceNow IT catalog and request management system, I need to create Use Case, Class, and Sequence diagrams.
My project requires a Use Case Diagram, Class Diagram, Sequence Diagram for Service Catalog and Request Management ITSM. These diagrams need to be used for development purposes, with basic level of detail.
...of importance) 1. Installs on local computer without administrative rights (use cu0rrently logged in user). 2. Plugin should have a visible button in the Outlook ribbon menu. 3. Add-in is user activated - user needs to click on the button to see the form. 4. Displays a form where the user is asked for details - similar to a Microsoft Forms but within Outlook. 5. Main use of form is for ITSM / support ticket creation for internal helpdesk. 6. Once set of questions are completed, a draft mail is created, ready for sending containing all the details from the questions. 7. Must NOT interfere with normal Outlook functions. The add-in/plugin is an option that is accessible from the Outlook menu ribbon or from a message draft. Once user clicked on the add-in/plugin, the u...
I'm looking for someone who has good knowledge in ITSM,ITOM,ITBM and REST API. I am looking for backend support.
Everything is in place including current website, hosting, domain etc. Wordpress based website for solar business. The website is still serving its purpose but we want to make it appear better. So nothing too fancy just presentable, In our business structure not much business happens through a website. We need this up and running asap, you reckon it's doable? and your final offer if any. is current website.
Need help with a special assignment , I am looking for a software implementation specialist, someone who has experience working for SaaS firm that provides ITSM as a service.
I am having issue with the Reckon software working on client computer. This is working fine but when trying to run the application from a Server it starts to give error.
I have created a new site called cryptechDOTcapital. i really like the look of mulitcoinDOTcapital. I'd like my site to have the same structure, ie. the same pages. With the same look and feel. I can populate the content, I just need someone to make it look similar. I reckon 1-2 hours for this?
For a construction company, we would like to implement latest edition of ITSM Ivanti with following; 1. ITSM Ivanti ticketing with essential ITIL Processes. Please list the covered processes. 2. IT procurement requests to manage 3. SLA/OLA management escalation and workflows 4. IT service Categories building 5. IT Assets discovery (All IT assets i.e. servers, desktops, printers, scanners, plotters, storages, network switches, Access points, CCTV camera etc.) and assignment of Asset to employee 6. Manage IT Contracts/Pos’ for on time renewals. 7. Manage IT Stores for better control of IT inventories. 8. Project/Location based dashboard, reports and KPI 9. Consolidated dashboard, reports and KPI 10. Integration with AD and Exchange 11. Training of Ivanti
Custimising BMC solutions with strong experience in remedy ITSM implementation(design,Upgrade,installation,custimisation,integrarion). BMC remedy working experinece in rest API,remedy administration,configuring smart reporting and support for all BMC remedy service management solutions. Strong knowledge in remedy to develop automation workflows(ITSM and business workflows).
i'm looking for professional market researcher who can prepare a 3 years strong business plan presentation which cover the following 1. Executive Summary: A brief overview of the main points of the business plan, including the company's mission, products or services, target market, and financial projections. 2. Company Description: A detailed overview of the company, including its history, management team, ownership structure, and any relevant background information. 3. Market Analysis: A description of the industry and market in which the company operates, including information on the size and growth of the market, key trends and challenges, and an analysis of the company's competition. 4. Sales and Marketing Strategy: A description of how the company plans to market...
كتابة إجراءات إدارة الخدمات التقنية طبقاً لمتطلبات الأيزو 20000 باللغة العربية من خرائط العمليات نطاق العمل تم تحديده بعدد 23 إجراء وتم عمل 3 نماذج للإجراءات يشمل عقد اجتماعات مع المسؤول لمناقشة الإجراء وتعديله الإجراءات يتم كتابته باستخدام متطلبات إدارة الخدمات من تطبيق (ManageEngine) والمتاح أونلاين يشمل العمل تصميم نماذج العمل المطلوبة لكل إجراء وبعدد 15 نموذج عمل يشمل العمل تعديل خرائط العمليات في حال الحاجة (خرائط العمليات جاهزة على تطبيق ميكروسوفت فيزيو) يشمل العمل التأكد من بدء تطبيق الإجراء مع المسؤول من خلال اجتماعات بعدد 12 اجتماع عن بعد مدة المشروع شهر لغة المشروع العربية الإجراءات محل العمل: إدارة الحوادث (تم بناءه كنموذج) إدارة المشاكل إدارة دعم الخدمات إدارة التغيير و إدارة الإصدارات (تم بناءه كنموذج) إدارة التسليم إدارة التخطيط للخ...
...and risks) around all key technical decisions during project delivery • Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity • Proven team player and team builder • Ability to produce documentation on various levels including technical and customer facing. • Extensive experience working in a client-facing consulting & project management roles within the ITSM domain, at least two which have involved the development of ServiceNow solutions. • Broad business and technology skills coupled with client interfacing skills. • Understanding of Agile delivery methodologies. • Implemented best practices for enhancing the performance of the code and team. Should maintain pace with the current technological chan...
...new-age supply chain digital platform with a cutting-edge technologies like AI/ML and IOT features. Our product supports, connects & automates various supply chain processes end-to-end and provides real-time insights, analytics, dashboards, reports, alerts etc. . We are looking for a Software Engineer who can drive our software products to a robust, reliable and solid tool for our customer to reckon with. Collaborate with product road-map to deliver innovate solutions with cutting edge technologies. Location - Bangalore Role Title: Tech Lead Critical Primary Responsibilities: Work with business analysts/product managers to estimate and design effective, scalable and maintainable solutions that meet business initiatives and objectives Develop an...
Minimum 2 years working experience with ServiceNow platform as a Developer or Full Stack Develope...Server-Side Scripting (i.e., Catalog Client Script, Business Rules, Script Actions, Script Includes, etc). • Experience developing desktop web applications ServiceNow Service Portal Certification a plus • Strong exposure to Service Portal Development • Good ITSM Process knowledge and Service Portal knowledge • Familiarity with common stacks • Agile Scrum methodology Experience - Hands-on experience integrating ServiceNow with external systems like AD, SCCM, Monitoring tools, Cloud platforms like AWS, Azure, B2B • Hands-on experience in ITSM modules (e.g., Incident, Problem, Change, Knowledge Management, Service Level Management, Service Catalog, R...
I need a written IT strategy for a company covering IT security, IT Infrastructure, Cloud, ITSM.
We are currently adopting SNOW for the ITBM and ITSM modules. We are looking for someone who is experienced in understanding what is possible to configure in SNOW for our requirements (list available once). We would like to work with an individual or team who can show us how to configure it to our needs. A lot of these questions are about Agile boards. Look forward to hearing from qualified vendors. This could lead to an ongoing advisory role as we always will need modifications to the ServiceNow tool for our org.
...managers to land their dream pm jobs in tech and other industries. PMSC's mission is simple - we help project people "never fail their PM interview again". Right now we're looking for a person who would like to join our team to find, refine, check and curate Agile, Scrum, and PM interview questions for a variety of topics including: - Agile - Six Sigma - Lean - Kanban - Scrum - Prince2 - ITIL - ITSM - Kaizen - PMBOK - SDLC - User Stories - Estimations - Backlog Prioritisation - DevOps - Scrum Master ... plus many many more! Working for PMSC is a great way to convert your project management knowledge and curiosity into real $$$ and learn new project management concepts along the way. ☞ So what we are looking for from you: 1. Be passioned about project m...
Minimum 2 years working experience with ServiceNow platform as a Developer or Full Stack Develop...Server-Side Scripting (i.e., Catalog Client Script, Business Rules, Script Actions, Script Includes, etc). • Experience developing desktop web applications ServiceNow Service Portal Certification a plus • Strong exposure to Service Portal Development • Good ITSM Process knowledge and Service Portal knowledge • Familiarity with common stacks • Agile Scrum methodology Experience - Hands-on experience integrating ServiceNow with external systems like AD, SCCM, Monitoring tools, Cloud platforms like AWS, Azure, B2B • Hands-on experience in ITSM modules (e.g., Incident, Problem, Change, Knowledge Management, Service Level Management, Service Catalog, R...
...experience with ServiceNow ITOM, Event, Discovery, CMDB, Service Mapping, Orchestration, Cloud Management -- Strong understanding and exposure on CMDB, Discovery and Event management processes -- Good exposure on Performance Analytics, Reporting and Dashboards development and implementation -- Good knowledge and experience working with ServiceNow Custom Applications -- Good knowledge of ServiceNow ITSM Modules like Incident, Problem, Change, Service Catalog, Service Portals would be a plus -- Hands-on exposure on ServiceNow integration with at least 3-4 3rd party tools, including at least 1 of the ITOM tools like Nagios, AppDynamics, SCOM, Solarwinds, etc. -- Good exposure on all phases of ServiceNow modules implementation lifecycle. -- Experience working on Agile Methodolo...
...managers to land their dream pm jobs in tech and other industries. PMSC's mission is simple - we help project people "never fail their PM interview again". Right now we're looking for a person who would like to join our team to find, refine, check and curate Agile, Scrum, and PM interview questions for a variety of topics including: - Agile - Six Sigma - Lean - Kanban - Scrum - Prince2 - ITIL - ITSM - Kaizen - PMBOK - SDLC - User Stories - Estimations - Backlog Prioritisation - DevOps - Scrum Master ... plus many many more! Working for PMSC is a great way to convert your project management knowledge and curiosity into real $$$ and learn new project management concepts along the way. ☞ So what we are looking for from you: 1. Be passioned about project m...
1. 60s video for an awards ceremony backdrop video 2. Only the first 3~5 seconds involve some motion design 3. Passive overlay motion loop til the end 4. Will provide audio 5. Need to provide draft within 2 days 6. One week production time It's a super simple task, no fancy thing, no 3D stuff and character design or whatever. I reckon you could probably do that within a day, but here is the time frame I can allow. If you think you are up to the task I can provide a sample video so you know exactly the direction. Got any questions, let me know.
looking for marketing/sales team for servicenow product Kindly let me know if any person with good knowledge of ITIL/ITSM
