With 14 years experience. Bilingual Native in English & Spanish, easily able to work with little or no supervision. Providing high level of customer service. I excel in attention to detail. Self motivated, quick learner and tech savvy. Able to multi-task diligently being an efficient & effective person.
A SME (Subject Matter Expert) in the following areas : Customer Service - providing customer satisfaction via phone, email & chat. Account Manager - helping clients with email handling, planning, budgeting, bookkeeping, transaction/order processing . Tech Support - resolving customers issues, experienced in telecommunication, beta testing software, troubleshooting and filing bugs on companies CRM's. Skilled in administrative roles with Industry Knowledge for Customer Satisfaction for all companies based in the United States.
Also a Blue Collar work environment experience in Engineering field. OSHA MEMBER - With over 180 hours of OSHA Training.