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Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.
Here's some projects that our expert Customer Support specialists made real:
The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!
De 125,909 opiniones, los clientes califican nuestro Customer Support Specialists 4.9 de un total de 5 estrellas.Customer Support is the cornerstone of any business. It's the primary way customers can interact with a business or brand and make sure their voice is heard. A Customer Support Specialist is the link between the customer and the business, providing not only immediate help but insight into how customers perceive and interact with a brand. An experienced Customer Support Specialist can handle customer queries, process orders, update customer accounts, support loyalty programs, and analyze customer feedback to optimize customer service delivery so that customers get the best experience possible.
Here's some projects that our expert Customer Support specialists made real:
The ability for customers to have an expertly managed professional support experience not only provides immediate assistance for customers but creates a positive and lasting image of a brand. With Freelancer.com's extensive global community of talented professionals all ready to take on your project, your brand could benefit from the skills of our expert Customer Support Specialists. Post your project today on Freelancer.com and take advantage of all that experts can do for you and your customers!
De 125,909 opiniones, los clientes califican nuestro Customer Support Specialists 4.9 de un total de 5 estrellas.Busco apoyo remoto para atender a mis clientes de manera rápida y cordial, exclusivamente en español. El trabajo se centra en resolver dudas, dar seguimiento a solicitudes y registrar cada interacción en nuestro sistema interno. Canales que deberás cubrir: • Teléfono: recibir y realizar llamadas cuando sea necesario. • Correo electrónico: responder mensajes entrantes con plantillas o respuestas personalizadas. • Chat en vivo: mantener conversaciones simultáneas sin perder la cercanía ni la precisión. Entregables y responsabilidades clave: • Tiempo de respuesta dentro de los rangos acordados para cada canal. • Registro ordenado de cada contacto (nombre, motivo, solución ofrecida, estado). ...
Busco apoyo para gestionar la atención al cliente exclusivamente por teléfono en español. Necesito a alguien que: • Atienda llamadas entrantes con un trato cordial y profesional. • Resuelva dudas básicas, tome mensajes y escale incidencias cuando sea necesario. • Registre cada interacción en nuestro pequeño CRM e incluya notas claras sobre la conversación. • Mantenga la confidencialidad de la información del cliente. Proporcionaré guiones de referencia, acceso al sistema telefónico basado en VoIP y una breve capacitación sobre nuestros productos. Valoro la puntualidad y la buena dicción. Si ya tienes experiencia previa en soporte telefónico o ventas, menciónalo: ser...
Busco apoyo remoto para atender a mis clientes de manera rápida y cordial, exclusivamente en español. El trabajo se centra en resolver dudas, dar seguimiento a solicitudes y registrar cada interacción en nuestro sistema interno. Canales que deberás cubrir: • Teléfono: recibir y realizar llamadas cuando sea necesario. • Correo electrónico: responder mensajes entrantes con plantillas o respuestas personalizadas. • Chat en vivo: mantener conversaciones simultáneas sin perder la cercanía ni la precisión. Entregables y responsabilidades clave: • Tiempo de respuesta dentro de los rangos acordados para cada canal. • Registro ordenado de cada contacto (nombre, motivo, solución ofrecida, estado). ...
Hola, busco personas dispuestas a ayudarme a completar mi proyecto a tiempo. Proporcionaré toda la información necesaria para comprender y realizar el trabajo. Se prefieren principiantes. Gracias.
Necesito incorporar a una persona que pueda encargarse del soporte de atención al cliente de forma estable. Mi idea es establecer una colaboración continua, por lo que busco a alguien que se comprometa a largo plazo y que disfrute resolviendo dudas y problemas de los usuarios con rapidez y amabilidad. Qué harás: • Responder consultas vía correo electrónico, chat o teléfono. • Registrar incidencias y hacer seguimiento hasta su cierre. • Escalar casos complejos cuando sea necesario y documentar cada paso. Lo que valoro: • Experiencia demostrable en atención al cliente. • Comunicación clara en español escrito y hablado; se considerará un plus manejar otro idioma. • Empatía, paci...
**Asistente Virtual (40 horas semanales)** **Horario:** 40 horas semanales **Salario fijo:** 450 USD al mes Buscamos un/a asistente virtual proactivo/a ubicado/a en Sudamérica, completamente cómodo/a trabajando en español. En tu trabajo diario utilizarás herramientas de inteligencia artificial como ChatGPT, Claude y Gemini de Google para redactar respuestas rápidas, resumir conversaciones y obtener información relevante que permita gestionar de forma eficiente nuestro correo electrónico y canales de atención al cliente. ### Responsabilidades principales Tu trabajo se centrará principalmente en tres áreas: * Mantener el correo electrónico organizado y actualizado. * Atender consultas de clientes de forma amab...
La actividad consiste en pedir información y solicitar una cotización de manera presencial en una empresa asignada por nosotros. Para realizar satisfactoriamente la actividad se requiere de lo siguiente: 1. Estudiar guía proporcionada por nosotros, comprender lo que se requiere mencionar y lo que se requiere cotizar, tener comunicación con nosotros por este medio antes de iniciar la actividad para aclarar el objetivo y resolver cualquier duda. (Tiempo aproximado 1 hora, de la cual son 30 minutos de estudio de guía y 30 minutos para resolver dudas). 2. Presentarse en la empresa y sucursal asignada para recibir explicación personal del servicio y confirmación de cotización. (Tiempo aproximado 30 minutos + el traslado) 5. Enviarnos la c...
I’m looking for a reliable virtual assistant who can jump in right away and keep our Instagram DMs flowing smoothly. Your main focus will be replying to incoming messages on our Instagram account, making sure each follower hears back within minutes whenever possible. What the role involves: • Monitor our Instagram inbox throughout the day (and, when possible, evenings) so no message sits unanswered for long. • Follow the response guidelines I’ll provide to stay on-brand, friendly, and helpful. • Flag or escalate any conversations that need my direct input. • Keep a simple log of common questions so we can refine future responses and create FAQs. I value speed, accuracy, and a proactive attitude—if you see a chance to streamline the process or i...
We are currently expanding and looking for 20 reliable and high energy individuals to join our team in the real estate sector. Your task: - Sourcing potential clients/properties - Arranging and managing appointments Responsibilities: • Communicate professionally with clients via mail • Identify and contact to potential apartment daily • Work consistently and meet basic daily targets and challenges • Collaborate with the team through group communication Compensation: • Immediate fixed base 20,- USD for your first successfully scheduled appointment • Performance-based bonuses, about 1000,- 2000,- per month • Opportunity to increase earnings month by month, based on results • above average income– monthly What we offer: • Fully remote ...
Part-Time Administrative Assistant (Thailand Based) I am looking for a reliable individual based in Thailand to provide occasional administrative support for an online professional course. Responsibilities: Assist with course-related logistics and scheduling Help coordinate online lecture attendance reminders Provide local support for platform access and technical coordination when required Assist with general administrative tasks related to the course Requirements: Currently residing in Thailand Reliable internet connection Good communication skills Available for a few short tasks as needed Engagement: Flexible, part-time assignment Minimal time commitment Compensation will be provided for completed tasks If interested, please send a brief introduction along with your location and...
# Telecaller & Seller Success Executive for Xelnova Marketplace ## About Xelnova Xelnova is a fast-growing Indian B2B and B2C e-commerce marketplace helping brands, manufacturers, wholesalers, and retailers expand their online sales. We are looking for a proactive Telecaller & Seller Success Executive who can onboard new sellers and support them throughout their initial selling journey. ## Project Overview We need a dedicated freelancer who can connect with online sellers, explain the benefits of selling on Xelnova, assist them with registration, guide them through their first product listings, and ensure a smooth onboarding experience. The ideal candidate should be comfortable with telecalling, WhatsApp communication, email follow-ups, CRM management, and basic e-commerce sel...
virtual assistant Appointment Setter Role: Daily Tasks & KPI Sheet (Dyvant) Role Overview -pay is 3 dollars per hour work days monday to Friday 5 times a week 3h per day -must have access to your own warmed up email and linkedin account This document defines the daily responsibilities and performance KPIs for an Appointment Setter at Dyvant. The role focuses on consistent outreach, lead engagement, qualification, and booking sales calls for clients. Daily KPIs (Core Targets) 1. Email Outreach ● ● ● Send 100 emails daily using provided scripts Emails must be copy-pasted into the provided lead list system Focus: initiating conversations and generating responses 2. LinkedIn Connection Requests ● ● Send 150 connection requests daily from provided lead lists Target relevant prospects only...
I need reliable help with day-to-day admin that can be handled entirely through the keyboard. The bulk of the work is straightforward text-based data entry—copying, cleaning, and updating information in Google Sheets and our internal CRM. Accuracy and speed are more important to me than volume, so please be comfortable double-checking your own work before you mark a line complete. Alongside that, you will keep my inbox under control. Each day you will: • Draft and send concise, polite replies to customer enquiries using our saved templates (or flag anything unusual for me). • Queue up scheduled messages in Gmail so follow-ups go out on time. Because this role is 100 % non-voice, you won’t be making calls or attending voice meetings; Slack and email will cover all...
Sounds interesting? I'm looking to hear about your real life embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal dressing experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: All the AI-generated bids and messages will be ignored.
We are looking for an experienced telecalling team or lead generation agency from India to onboard chemical companies on the Prochem B2B Chemical Marketplace. IMPORTANT: Only apply if you have experience in telecalling, B2B lead generation, company onboarding, or sales. Do NOT apply if you are a web developer, app developer, SEO specialist, or software company. Project Scope: - Source chemical companies independently - Contact and explain Prochem platform - Register companies on Prochem App/Web Portal - Follow up with interested companies - Submit only genuine registrations We will NOT provide: - Company database - Lead lists - Contact details The freelancer/team must generate and source their own leads. Requirements: - Chemical manufacturers - Chemical traders - Chemical distributor...
I need an experienced Telegram community manager who can grow a brand-new investor audience for , my cloud-mining investment platform. I do not yet have a meaningful presence in finance or crypto groups, so you will be building everything from scratch. Your main focus will be organic engagement. Rather than blasting paid ads or leaning on influencers, I want genuine conversations in targeted groups, helpful answers to newcomers’ questions, and smart redirects to our website and to the official Telegram channel. You will also moderate that channel, keep discussion healthy, and encourage every interested member to complete registration and make their first deposit. Compensation is straightforward: you receive a percentage of every dollar invested by the people you bring in, and that...
I need seasoned outbound callers who can jump straight into direct-to-sale conversations with small business owners about our financial-services offer. You’ll receive a polished script, a qualified lead list and clear conversion targets; your job is to pick up the phone, guide prospects through the offer, handle objections confidently and close the sale. Because my objective is immediate revenue rather than appointment setting or lead nurturing, I’m looking for people who already know how to take ownership of the full sales cycle—opening, pitching, overcoming resistance, and capturing payment or signed agreements on the same call whenever possible. A neutral, easily understood accent and sparkling communication skills are non-negotiable, as is prior cold-calling experien...
I’m looking for a reliable virtual assistant who can jump in right away and keep our Instagram DMs flowing smoothly. Your main focus will be replying to incoming messages on our Instagram account, making sure each follower hears back within minutes whenever possible. What the role involves: • Monitor our Instagram inbox throughout the day (and, when possible, evenings) so no message sits unanswered for long. • Follow the response guidelines I’ll provide to stay on-brand, friendly, and helpful. • Flag or escalate any conversations that need my direct input. • Keep a simple log of common questions so we can refine future responses and create FAQs. I value speed, accuracy, and a proactive attitude—if you see a chance to streamline the process or i...
Saya mencari tenaga yang dapat membalas semua pesan yang masuk melalui fitur live chat di website saya secara manual—tanpa bot. Saat ini saya masih mempertimbangkan apakah akan membentuk tim internal, jadi dukungan Anda akan menjadi solusi sementara yang bisa berkembang menjadi kerja jangka panjang. Apa yang saya butuhkan: • Menyapa pengunjung dengan ramah, memahami pertanyaan mereka, lalu memberikan jawaban yang jelas dan sopan. • Mencatat setiap percakapan penting ke dalam sistem tiket sederhana (atau Google Sheet) agar mudah saya tindak lanjuti. • Mengalihkan isu teknis atau permintaan khusus kepada saya bila di luar kewenangan Anda. • Fleksibilitas jam kerja; saya utamakan respon cepat selama jam operasional toko online (09.00–21.00 WIB). Kualifikasi y...
I’m looking for someone who can take full ownership of billing-related complaints that come in through our live chat channel. You’ll be the first point of contact whenever a customer questions a charge, needs clarification on an invoice, or experiences payment‐processing glitches. Here’s what the job looks like day to day: • Stay logged into our live chat dashboard during your shift, greeting customers within seconds and maintaining a friendly, professional tone. • Investigate each billing issue by checking order history, transaction IDs, and any relevant notes already on file. • Resolve the matter on the spot whenever possible—issuing credits or adjustments within the rules I’ll provide—and clearly explain the outcome to the customer...
I need help managing the daily flow of phone calls and emails that come into our home-care agency. Most contacts are patients or family members looking for clear explanations of our home-care and supportive-care programs, but you will also speak with insurance representatives and the occasional referring physician’s office. Every conversation has to be handled in both English and Spanish with the same warmth, patience, and professionalism. Typical tasks include answering inbound calls, placing follow-up or reminder calls, and replying to or sending concise emails that document the conversation. You will clarify program benefits, confirm eligibility with insurers, gather missing documentation, and note everything in our HIPAA-compliant CRM so our clinical team can pick up right where...
Deos is a fast-growing Direct-to-Consumer (DTC) personal care brand. We are looking for an experienced, high-level Customer Support Representative to join our team for the long haul. This is a fast-paced role for someone who is genuinely outgoing, loves interacting with people, and takes pride in delivering an exceptional client experience. We do not do robotic, copy-paste interactions—we want independent problem-solvers who bring warmth, empathy, and emotional intelligence to every single chat, email, and ticket. The Details • Role Type: Contractor / Freelance • Hours: 30–40 hours per week (Full-time availability preferred) • Pay: $5–$10 USD per hour (Depending on experience and skill level) • Trial: 1-month paid trial period to ensure a perfect fi...
I’m looking for a sharp, reliable assistant who is fluent in both Vietnamese and English to keep my day-to-day operations running smoothly. Most of your time will be split across three areas: • Customer support – Mainly email and occasional phone calls. You’ll monitor the shared inbox, draft clear, friendly replies, and jump on brief calls when an issue can’t be solved over email. • Appointment scheduling – Coordinate meetings across time zones, confirm with all parties, and send reminders so nothing slips through the cracks. • Data entry – Update client records, order details, and task trackers with absolute accuracy. We currently manage inquiries through Dotloop, so prior experience there is a plus, but if you’re comfortable...
I’m looking for a part-time virtual assistant who is currently living in Argentina and can take over customer support in both Spanish and English. The job is straightforward: you’ll respond to customer inquiries, follow up on simple requests, and keep our response logs tidy so I can track what’s been handled and what still needs my attention. Most of the interaction is written, so clear, polite email and chat communication is essential. If occasional phone calls become necessary, I’ll provide a script and local-rate dialing. Hours are flexible but I do need you to check the shared inbox several times a day (Monday–Friday) and clear any pending tickets before you log off. You should be: • Fluent in native-level Spanish and comfortable, professional...
I’m looking for an assistant who can take relationship management off my plate and do it with genuine warmth. The heart of the job is keeping every client interaction pleasant while still guiding conversations toward timely invoice settlement. You’ll send friendly reminders, track outstanding payments, and jump on quick calls or chats whenever a little personal touch will nudge things forward. Because relationship management is what I value most, you’ll succeed here if you can read a client’s tone, keep conversations engaging, and still move us toward our business goals. Excellent written and spoken English is essential, together with quick thinking and a dose of good humor. When you apply, please focus on your relevant experience—especially moments where ...
Uzaktan çalışma sisteminde faaliyet gösteren bahis firmamızın Canlı Destek ve Çağrı Merkezi birimlerinde görevlendirilmek üzere ekip arkadaşları arıyoruz. Genel Nitelikler 20–35 yaş aralığında Türkçeyi yazılı ve sözlü olarak iyi derecede kullanabilen Pozisyon Bilgileri Canlı Destek Personeli Müşterilere bilgisayar üzerinden canlı chat sistemi aracılığıyla yazılı destek sağlanır. Günlük çalışma süresi 9 saattir ve bu süreye 1 saat yemek molası dahildir. 3 farklı vardiya bulunmaktadır. Yoğun dönemlerde ücretli fazla mesai yapılabilir. Maaş sabittir, pozisyon yükselmesi haricinde yılda 2 kez zam uygulanır. Ortalama aylık kazanç eğitim sürecinde 28.500₺, eğitim tama...
My Google Business profile has been taken over by someone else and I no longer have access to the original email tied to the listing. I have not yet contacted Google support or changed any passwords, so we’re starting from scratch. What I do have are official business documents that clearly prove I’m the rightful owner. I need a specialist who understands Google Business Profile recovery inside-out—verification processes, appeal forms, direct support channels, and any escalation paths that actually work. The end goal is simple: restore full ownership of the profile, transfer primary admin rights to a secure email I control, and lock everything down so it can’t be hijacked again. Deliverables • Reclaim the profile and confirm primary admin access in my name ...
My Google Business profile has been taken over by someone else and I no longer have access to the original email tied to the listing. I have not yet contacted Google support or changed any passwords, so we’re starting from scratch. What I do have are official business documents that clearly prove I’m the rightful owner. I need a specialist who understands Google Business Profile recovery inside-out—verification processes, appeal forms, direct support channels, and any escalation paths that actually work. The end goal is simple: restore full ownership of the profile, transfer primary admin rights to a secure email I control, and lock everything down so it can’t be hijacked again. Deliverables • Reclaim the profile and confirm primary admin access in my name ...
I want to raise my brand’s profile while making customer service smoother and more responsive. The fastest way to achieve both is a purpose-built Customer Relationship Management (CRM) system that will centralise every customer touch-point, automate routine follow-ups, and surface real-time insights my marketing team can act on. Here’s what I need done from start to finish: • Audit my current customer-service workflow and data sources, then recommend the best-fit CRM platform (Salesforce, HubSpot, Zoho, or a similarly robust alternative). • Configure the chosen system—custom fields, pipelines, automated email sequences, chat routing rules, and branded templates—so it reflects how my team actually works. • Migrate existing data from spreadsheets,...
I need an experienced cold-caller to speak with small-business owners and guide them toward a signup with our service. The campaign is already structured: I will hand you the vetted prospect list along with the script we currently use, so you can start dialing right away without having to draft new messaging. Primary goal The sole metric that matters is signup completion. Every call should move the conversation toward that action; anything short of a confirmed signup is considered a lead in progress. What you will handle • Place outbound calls during standard business hours for the prospect’s time zone. • Follow the provided script while adding your own natural tone and objection-handling skills. • Capture call notes, decision-maker details, and next-step com...
Sounds interesting? I'm looking to hear about your real life embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal dressing experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: All the AI-generated bids and messages will be ignored.
Hey, I am searching Chat agent VAs, who want a fixed long therm job with good payments. This is for you if: - you want to make money online - you are flexible and have a lot of time - you are fast in replying - you want a reliable long therm partnership Work: daily Available shifts: (Chose 1 of the 3 shifts) Shift 1: 6am-12pm / 6pm-12am (CEST berlin time) Shift 2: 5pm-2am (CEST berlin time) Shift 3: 3am-11am (CEST berlin time) To apply: Share your wanted shift.
I need reliable help keeping my books current while making sure every incoming phone call is answered with a professional, friendly voice. On the accounting side, your main focus will be straightforward bookkeeping: recording daily transactions, reconciling bank and credit-card statements, and preparing tidy month-end summaries I can hand to my CPA. I currently work in QuickBooks Online, so solid experience with that platform—or a comparable cloud ledger such as Xero—will make the hand-off smooth. Accuracy and a habit of keeping the ledger no more than 48 hours behind real time are essential. Alongside the numbers, you’ll handle our main business line during office hours. Calls are light but important; you’ll answer, direct or take a clear message, and note each...
I'm looking for an experienced professional to set up Zoho Desk and Sales IQ with the goal of improving customer support. Requirements: - Set up email support, live chat, and WhatsApp on Zoho Desk - Enable automated responses and ticket management for email support Ideal Skills & Experience: - Proficiency in Zoho Desk and Sales IQ - Experience setting up multiple customer support channels - Strong understanding of automated responses and ticket management systems Looking forward to your bids!
We are looking for a full‑time remote assistant who can help us build everything and organize our new small company. You do NOT need experience. You only need to be: • Willing to learn • You must want to work • Able to follow instructions (You will listen and learn) • Professional (You will know how to work) • Organized (You will do your job) • Reliable (You want to come to work to earn money) • Good with computers (You can use computer and you have internet) • Good with communication (You can message, email, or call us with any questions) You will work directly with the manager and AI who will give you clear instructions. You will help build documents, organize files, and create simple presentations (we will train you and give you the informatio...
Mais detalhes: Quais tipos de serviços administrativos você precisa? Gerenciamento de e-mails, Agendamento de compromissos, Digitação, Serviço administrativo, Suporte virtual Quais atividades de digitação você precisa? Transcrição de áudios, Digitação de documentos, Preparação de relatórios Que tipo de suporte virtual voc ea precisa? Suporte administrativo
Meta Business Manager / Facebook Business Verification Issue I am looking for an experienced Meta Business Manager / Facebook Business Suite expert to help resolve an account verification issue. Problem: * I have full access to my Facebook account. * I have full access to my Instagram account. * I have access to the registered email address. * I have successfully changed both Facebook and Instagram passwords. * I no longer have access to an old phone number (+65 9247 6368). The issue is that Meta Business Manager / Business Suite continues to require verification using the old phone number. This prevents me from: * Adding users or social media managers to my business account. * Managing business permissions. * Updating business verification details. * Removing or replacing the old pho...
I need help scaling my daily outreach. Your task is straightforward: start as many quality one-on-one conversations as possible and keep them going long enough to introduce our trading-related service. I will pay you for every unique chat you conduct, so the more genuine conversations you create, the more you earn. Where you contact people is flexible. Feel free to combine email blasts, social-media DMs, Telegram, WhatsApp, Facebook Messenger, SMS—whatever gets fast, real replies. Just make sure every contact is logged so I can track volume and release payments accurately. Ideal profile • Comfortable juggling dozens of simultaneous chats without copy-paste spam. • Prior exposure to forex, crypto, or stock trading so you can answer basic questions and steer the prospec...
My personal Facebook profile is locked behind the new passkey-style two-factor prompt. Here is what I can still access: • the email address on the account (I receive OTP codes there and they arrive without issue) • the correct password What I no longer have is the security key/passkey that was stored on a phone that is now beyond repair. Because of this I’m stuck at the “Use your passkey or security key” screen and Facebook’s standard recovery flow keeps looping me back to it. Steps I have already taken: – Ran through Facebook’s “Forgot password” and “Can’t access your account?” pages – Completed email verification successfully – No trusted contacts or saved recovery codes exist on the account ...
I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.
Need a freelancer or telecalling team from India to onboard chemical companies on Prochem App. About Prochem: Prochem is a B2B chemical marketplace connecting manufacturers, traders, distributors and buyers across India. Project Terms: - Initial target: 1,000 company registrations - If the first 1,000 registrations are genuine and verified, the project will be extended to 10,000 company registrations - All companies must be real and active businesses - Fake, duplicate or invalid registrations will not be accepted - Verification will be handled by our team Requirements: - Contact chemical companies across India - Explain Prochem App - Get companies registered on the app - Follow up with interested companies Payment: - Payment will be released only after verification and successful regis...
I am looking for a reliable representative who can handle all of our email-based customer support. Your sole focus will be responding to customer inquiries that arrive in our shared inbox, keeping every reply professional and formal in tone. You’ll be expected to read each message carefully, craft clear answers that resolve the customer’s request, and hit “send” within the response timeframe we agree on. Accuracy, polished grammar, and consistency with our knowledge-base articles matter more than speed, but I do need steady, predictable turnaround. If you are comfortable working exclusively through email, have excellent written English, and can mirror a consistently formal voice, I’d love to hear how you can help streamline my customer communications.
We are looking for a reliable full-time freelancer to support daily SmarterContact text campaigns, handle incoming text replies, and assist with real estate admin/data entry tasks. This is a support and CSR-style role. Our internal team manages the overall process and campaign strategy, but this position will handle the front-line communication inside SmarterContact. The right person needs to be organized, detail-oriented, and comfortable communicating with people who may be dealing with stressful property situations. Our client base includes U.S. homeowners who may be in foreclosure, so strong written English, empathy, patience, and good judgment are very important. Schedule: Monday–Friday, 2:00 PM–8:00 PM EST Main Responsibilities: Download lead files from Follow Up Boss ...
I need a remote assistant who can confidently handle both phone and WhatsApp interactions in English. Most of the work revolves around customer support, specifically technical questions about our product line. You’ll be answering inbound calls, placing the occasional follow-up call when a ticket needs clarification, and replying to written WhatsApp queries in real time. Our in-house knowledge base, call scripts, and WhatsApp templates are ready for you; what I need is your clear, friendly voice, solid technical-troubleshooting mindset, and the discipline to document each interaction in our CRM before closing the ticket. Key things to know • The audience is English-speaking customers only. • All calls are customer-support in nature—no sales or appointment setting...
I have a steady flow of marketing documents that must move smoothly between Nepali, English, Hindi, and Japanese. Accuracy is critical, yet the copy also has to feel natural and persuasive to each audience, so I’m looking for someone who can do more than word-for-word conversion—you should be comfortable capturing tone, idioms, and calls-to-action. Right now everything on my desk is classified as “marketing materials,” ranging from short product one-pagers to longer campaign brochures. All files will be supplied in editable formats (mostly Word and occasionally InDesign exports), and I’ll need clean, publish-ready translations returned in the same layout or a clearly marked bilingual file. I haven’t pinned down whether regional localisation tweaks are ...
We are a growing e-commerce startup in Bangladesh (similar to Chaldal and Ghorerbazar) looking for a dedicated and well-spoken female university student to join our team immediately as a Customer Support Representative. Your primary responsibility will be to call customers to confirm their online orders and update their status. Key Responsibilities: Make approximately 100 outbound calls per day to confirm online orders. Use a provided Excel sheet to track calls and accurately log remarks/status updates for each customer. Maintain a polite, professional, and helpful tone during all customer interactions. Requirements: Current university student can apply (Female preferred). Language: Must be fluent in Bengali with excellent communication and listening skills. Tools: Access to a reliabl...
YOU MUST BE FROM THE PHILIPPINES TO APPLY! Pay is $4/hour. Only respond if you agree to this pay rate. I run a small U.S.-based operation that needs hands-on help with day-to-day customer interactions. From 12 p.m. to 5p.m. Eastern (that’s 12 a.m.–3 a.m. Manila time), I receive a steady flow of inbound calls and emails, plus occasional outbound follow-ups, and I want every contact handled promptly and professionally. During that three-hour window you will: • answer incoming calls and place quick outbound callbacks when required, • reply to customer emails in a friendly, concise tone, and • keep our live-chat widget active so no visitor waits more than a minute. A rock-solid, high-speed internet connection is essential—dropped calls or slow chat r...
I’m expanding my support team and need articulate communicators who can jump onto one-hour customer support sessions whenever it best fits their day. Every interaction takes place on Microsoft Teams, though if you happen to be nearby you’re welcome to sit in on the occasional in-person discussion—we’re flexible either way. There are no minimum hours. Pick up a single hour between classes, stack several for a full-time week, or mix and match; the schedule is entirely yours. In return for reliable, friendly help I provide competitive hourly pay plus health insurance, education assistance, paid time off, and, of course, that flexible timetable. Deliverables • Join each scheduled Teams session on time and handle customer queries courteously • Record ...
I need a reliable interpreter who can move effortlessly between English and Mandarin during live telephone calls. Most of the calls are medical consultations—think appointment scheduling, symptom discussions, and follow-up instructions—so familiarity with common clinical terminology and HIPAA-style confidentiality is essential. A smaller portion of the workload involves customer service conversations focused on general inquiries such as product information, order status, or simple account questions. You will be working remotely, connecting to each session through our cloud phone system. I expect professional working proficiency in both languages; you should be able to keep pace with normal speech, clarify cultural nuances when helpful, and maintain an even, reassuring tone for...
I need assistance resolving a chargeback issue with Intuit QuickBooks. Despite contacting both QuickBooks support and my bank, I haven’t received a satisfactory resolution. The chargeback appears to be incorrect or fraudulent. I have all email correspondence, contracts, and invoices. I am looking for someone knowledgeable in handling such cases, including communicating with financial institutions and QuickBooks support, to achieve a resolution. Experience with chargeback disputes and understanding QuickBooks policies is essential.
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