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Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.
A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.
Here's some projects that our expert Phone Support Operators made real:
Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!
De 28,082 opiniones, los clientes califican nuestro Phone Support Operators 4.9 de un total de 5 estrellas.Phone Support is a critical service for businesses as it provides customers with direct access to company representatives. Traditionally, customers would have to go through a lengthy IVR menu and wait in long phone queues before speaking to someone who can’s help them, making it difficult to maintain customer satisfaction. However, hiring a Phone Support Operator through Freelancer.com helps companies make their customer service more effective and maintain their customers’ satisfaction by rendering services quicker and in an effective manner on the phone.
A Phone Support Operator or customer service representative is responsible for interacting with customers over the phone, providing quick solutions and troubleshooting any issues they come across. They also ensure customers are getting the right product/service through efficient customer handling. Furthermore, they also monitor customer orders and keep track of any complaints that came in and help resolve them as soon as possible.
Here's some projects that our expert Phone Support Operators made real:
Through Freelancer.com, companies can easily find an expert Phone Support Operator who is efficient, knowledgeable, and inspiring - all the qualities that are essential to providing efficient customer service solutions. We can assure our clients that all their needs will be taken care of when they hire a Phone Support Operator or Customer Service Representative here on Freelancer.com. So if you're looking to hire someone to provide excellent phone support services for your business then Freelancer.com is the right place for you! Don't wait any longer, post your project now and let our qualified professionals help your business reach even greater heights!
De 28,082 opiniones, los clientes califican nuestro Phone Support Operators 4.9 de un total de 5 estrellas.Seeking for Lead Managers and Acquisition Managers. Lead Manager will have the responsibility of organic outreach and manual prospecting for distressed homeowners. Lead Manager will use provided tool for Skip Tracing addresses for phone numbers. Lead Manager will use provided tool Kixie as Dialer System to automate the process of contacting the distressed homeowners and will be responsible that the 4 pillars check (Motivation, Condition, Timeline, and Price) has passed. The Lead Manager will then add the warm leads to the Podio CRM so that the team can convert them into qualified leads. Acquisition Manager will have the responsibility of who can take the warm leads that the Lead Manager will add to the Podio CRM and the Acquisition Manager will negotiate with the warm leads into signing ...
I’m looking for reliable help keeping my small-business clients engaged and informed. The core of the role is proactive communication and timely follow-ups, and almost all of that happens over the phone. Day to day you’ll be calling clients to confirm project status, answer quick questions, and schedule the next touch-point. After each conversation I’ll need a brief note logged in our shared CRM so I can see exactly where every account stands. At week’s end a concise summary of any pending issues or upcoming deadlines is enough for me to step in when needed. Deliverables • Phone follow-ups completed on schedule • Clear call notes entered in the CRM within the same day • Friday summary report highlighting open items and risks If you’...
I’m looking for reliable help keeping my small-business clients engaged and informed. The core of the role is proactive communication and timely follow-ups, and almost all of that happens over the phone. Day to day you’ll be calling clients to confirm project status, answer quick questions, and schedule the next touch-point. After each conversation I’ll need a brief note logged in our shared CRM so I can see exactly where every account stands. At week’s end a concise summary of any pending issues or upcoming deadlines is enough for me to step in when needed. Deliverables • Phone follow-ups completed on schedule • Clear call notes entered in the CRM within the same day • Friday summary report highlighting open items and risks If you’...
I’m looking for a detail-oriented assistant to take ownership of our entire lead-to-job workflow. Most of our clients still reach out by phone, so clear, friendly English on both inbound and outbound calls is essential. You will handle every touchpoint after the first ring: noting enquiries that come in by SMS, web form or email, qualifying each lead, locking in an inspection time, following up on sent quotes, nudging clients about unpaid invoices, and—once the work is complete—politely requesting a review. Right now I track everything on a series of Trello boards. If you have a smarter way to keep the pipeline visible, I’m open, but you must at least be comfortable living inside Trello from day one. Where I need the heaviest lift is booking inspections. Speed mat...
I’m looking for a detail-oriented assistant to take ownership of our entire lead-to-job workflow. Most of our clients still reach out by phone, so clear, friendly English on both inbound and outbound calls is essential. You will handle every touchpoint after the first ring: noting enquiries that come in by SMS, web form or email, qualifying each lead, locking in an inspection time, following up on sent quotes, nudging clients about unpaid invoices, and—once the work is complete—politely requesting a review. Right now I track everything on a series of Trello boards. If you have a smarter way to keep the pipeline visible, I’m open, but you must at least be comfortable living inside Trello from day one. Where I need the heaviest lift is booking inspections. Speed mat...
This assignment involves conducting a formal employment verification for a candidate based in Cavaillon, France. I will supply the candidate’s signed consent and the employer’s contact information; your role is to reach out directly, confirm the individual’s dates of employment and job title, and document the findings in a concise report. A standard French-language phone or email confirmation with the HR or authorized representative is acceptable, provided the conversation is time-stamped and summarized. I also need a brief English summary for my records. Any supporting screenshots, call logs, or email headers that substantiate the verification should accompany the final report. Turn-around time is two business days once you receive the file. If this initial check runs ...
I’m looking for a detail-oriented assistant to take ownership of our entire lead-to-job workflow. Most of our clients still reach out by phone, so clear, friendly English on both inbound and outbound calls is essential. You will handle every touchpoint after the first ring: noting enquiries that come in by SMS, web form or email, qualifying each lead, locking in an inspection time, following up on sent quotes, nudging clients about unpaid invoices, and—once the work is complete—politely requesting a review. Right now I track everything on a series of Trello boards. If you have a smarter way to keep the pipeline visible, I’m open, but you must at least be comfortable living inside Trello from day one. Where I need the heaviest lift is booking inspections. Speed mat...
I need a reliable partner in Southampton, UK to carry out strict employment verification on a prospective hire. The scope is focused: confirm the individual’s past employment exactly as stated on their résumé. After awarding the project I will share the candidate’s CV and full employer contact details. You will then: • Speak with an authorised representative of the stated employer (HR, line manager or payroll) to verify dates of employment, job title and employment status. • Secure written confirmation—either an official email, a signed letter on company letterhead, or a detailed call log noting the contact’s name, position, date and time of conversation. • Compare the verified information against the CV and highlight any discrepan...
Uzaktan çalışma sisteminde faaliyet gösteren bahis firmamızın Canlı Destek ve Çağrı Merkezi birimlerinde görevlendirilmek üzere ekip arkadaşları arıyoruz. Genel Nitelikler 20–35 yaş aralığında Türkçeyi yazılı ve sözlü olarak iyi derecede kullanabilen Pozisyon Bilgileri Canlı Destek Personeli Müşterilere bilgisayar üzerinden canlı chat sistemi aracılığıyla yazılı destek sağlanır. Günlük çalışma süresi 9 saattir ve bu süreye 1 saat yemek molası dahildir. 3 farklı vardiya bulunmaktadır. Yoğun dönemlerde ücretli fazla mesai yapılabilir. Maaş sabittir, pozisyon yükselmesi haricinde yılda 2 kez zam uygulanır. Ortalama aylık kazanç eğitim sürecinde 28.500₺, eğitim ta...
I need a reliable professional who can take over my customer service line and focus solely on answering incoming inquiries. Calls are usually straightforward questions about product availability, basic troubleshooting, and shipment status, but they set the overall tone of the brand, so every interaction must feel warm, clear, and resolved on the first attempt whenever possible. This is strictly phone support—the live chat and email channels are handled internally for now—so you should be comfortable working with a soft-phone or VoIP setup, keeping concise call notes in our CRM, and following simple escalation rules for anything you can’t solve during the first call. Key deliverables include: • Consistently picking up within our agreed-upon ring window &bull...
We are looking for a skilled and reliable Customer Service Representative to manage incoming and outgoing calls, as well as daily customer inquiries via email. Responsibilities: * Handle daily customer inquiries via phone and email * Provide exceptional customer support and ensure high customer satisfaction * Make outgoing calls when necessary (order follow-ups, issue resolution, etc.) * Work within the Shopify platform to manage orders and customer requests Requirements: * Previous experience in phone and email customer support * Experience working with Shopify (required) * Retail customer service experience is highly desirable * English proficiency level B2–C2 (strong written and verbal skills) * Ability to work under pressure while maintaining a professional and calm demeanor ...
We are looking for a skilled and reliable Customer Service Representative to manage incoming and outgoing calls, as well as daily customer inquiries via email. Responsibilities: * Handle daily customer inquiries via phone and email * Provide exceptional customer support and ensure high customer satisfaction * Make outgoing calls when necessary (order follow-ups, issue resolution, etc.) * Work within the Shopify platform to manage orders and customer requests Requirements: * Previous experience in phone and email customer support * Experience working with Shopify (required) * Retail customer service experience is highly desirable * English proficiency level B2–C2 (strong written and verbal skills) * Ability to work under pressure while maintaining a professional and calm demeanor ...
I have a ready-to-use phone script that needs to be delivered in a single, 15-minute call. The sole aim is to convince the listener to take the specific action laid out in the script, so a confident, friendly voice and the ability to follow phrasing exactly are crucial. Here is what you will do: • Place the call at the scheduled time • Read the script verbatim, adapting only tone and pacing to keep it natural. • Keep the conversation within the 15-minute window while ensuring the persuasion points land. You may use your own phone or a VoIP tool such as Zoom Phone, Google Voice, or Skype—whatever gives us a clear connection and allows you to record the session. Acceptance criteria – Call placed at the agreed time. – Script followed without omi...
Full-Time Virtual Assistant (Calls, Scheduling, Lead Response) Seeking a reliable Spanish-speaking Virtual Assistant (bilingual in English) to handle inbound calls, respond to consulting leads, and schedule appointments. This role is client-facing and requires excellent written and spoken English, strong grammar, and a professional communication style. Responsibilities: • Answer inbound calls and qualify leads • Respond to inquiries and follow up • Schedule appointments (Google Calendar/Calendly) • Reply to recruiters regarding contract roles with major tech companies Requirements: • Native Spanish (Latin American Spanish preferred) + fluent English • Excellent English grammar and professional writing • Strong phone presence and professionalism ...
We are seeking reliable and confident Remote Sales Outreach Specialists to join our international team. This is a fully remote role focused on outbound calling and lead engagement. The ideal candidate is comfortable speaking on the phone, can communicate clearly in English, and is results-driven. Key Responsibilities: -Make outbound calls to potential clients -Follow provided scripts and guidelines -Maintain professionalism and accuracy during calls -Submit brief call feedback when required Requirements: -Clear English speaking voice -Stable internet connection -Ability to work remotely and meet daily targets -Prior sales or calling experience is an advantage (but not mandatory) Eligible Countries: Applicants must reside in one of the following countries: -South Africa -Turkey -Bosnia ...
I need a dedicated professional to handle all incoming customer calls. The entire focus is phone support, so every interaction happens live on the line—no emails or chat channels at this stage. Clear, confident communication is the single most important skill for this role. Callers should leave each conversation with accurate answers and a positive impression of our brand. A warm tone, proper call etiquette, and the ability to record concise notes in our CRM are essential. Bonus points if you naturally solve problems and bring an empathetic approach, but the priority is crystal-clear verbal communication. You’ll receive a VOIP login, product FAQ, and a brief onboarding session. After a short shadow period you’ll take calls independently and escalate only those rare issu...
Full-Time Virtual Assistant (Calls, Scheduling, Lead Response) Seeking a reliable Spanish-speaking Virtual Assistant (bilingual in English) to handle inbound calls, respond to consulting leads, and schedule appointments. This role is client-facing and requires excellent written and spoken English, strong grammar, and a professional communication style. Responsibilities: • Answer inbound calls and qualify leads • Respond to inquiries and follow up • Schedule appointments (Google Calendar/Calendly) • Reply to recruiters regarding contract roles with major tech companies Requirements: • Native Spanish (Latin American Spanish preferred) + fluent English • Excellent English grammar and professional writing • Strong phone presence and professionalism ...
Data entry is an important task, but choosing the wrong solution can seriously harm your company's productivity.
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