Customer Service Representative/Virtual Assistant (EST Time Zone) WANTED

As a highly experienced and versatile virtual assistant, I have all the skills required to excel in the dynamic role you're offering. Having worked in the field for over five years, I’ve gained a deep appreciation for the importance of impeccable customer service. I've dealt with all sorts of inquiries and maintained composure during difficult situations. Whether through phone or email communications, my priority is always to ensure prompt and professional responses while maintaining the caring touch that keeps customers satisfied. When it comes to keeping things organized, my knack for multitasking gets put to good use. I understand that you need someone who can smoothly juggle multiple tasks and that's precisely what I bring to the table. My knowledge of using various software like Excel means I can process customer orders and manage your calendar with utmost accuracy. Another attribute that sets me apart is my adaptability. Being able to work seamlessly in the Eastern Standard Time zone won't be an issue for me and I will make sure no appointment is missed or left unconfirmed. In conclusion, by choosing me, you’ll be hiring a seasoned professional dedicated to your clients' satisfaction and your business success.

As a seasoned virtual assistant with a robust background in customer service, I can assure you of my ability to handle any curveball thrown my way. With five years of experience in data management and administrative support, I am equipped to manage your calendar effectively, respond promptly to customer inquiries via phone and email, and keep your business running smoothly. My expertise extends beyond customer service. With a deep familiarity with software like QuickBooks, Zoho, and Xero Accounting, I can confidently handle bank reconciliation and profit & loss accounts without compromising on accuracy. Additionally, my proficiency in video editing, graphic design, Canva and Photoshop empowers me to create visually engaging content for your brand. "By choosing me, you are gaining an all-rounder team member dedicated to providing fast, reliable, high-quality services at a low cost. I'm committed to making you satisfied with the best possible outcome for every task entrusted into my hands." I look forward to discussing the possibilities of how I can be an asset to your team! Best regards, Muhammad Umer

Hey, As an experienced virtual assistant, I understand the critical role I play in keeping customers satisfied and your business flowing smoothly. Over my eight-year career, I've honed my customer service skills to expert-level and seamlessly handled phone and email communications, ensuring every interaction is prompt and professional. Whether it's processing customer orders with utmost detail or managing calendars efficiently, my knack for organization and ability to multitask will bring immense value to your team. Not only do I possess the technical skills necessary for the job, such as impeccable data entry and deep understanding of Microsoft Excel; I also excel at time-management, a skill I rely on to remain organized through various projects. Being an Eastern Standard Time zone resident makes me particularly suited to this opportunity since it allows me to coordinate scheduling and confirm appointments more effectively, ensuring we stay aligned. I embrace the challenges you've outlined, and with a solution-oriented mindset, I'm well-versed in finding creative solutions to complex problems. My dedication in delivering high-quality work that not only meets but exceeds clients' expectations is proven. Your project is unique, and you deserve the focused attention it requires. With this in mind, let's team up – making your dreams a reality while propelling your business forward with efficiency and excellence.

Hello! I'm an experienced virtual assistant. I posses proven track record in customer service, adept multitasking abilities, and excellent organizational skills, I am well-equipped to contribute to your dynamic team. I can handle inquiries via phone and email responsibly and professionally, making sure to apply the right tone and provide timely and correct responses. I can navigate phone and email communications seamlessly due to previous experiences as a VA and constumer service representative. I'm meticulous and detail-oriented, I can process orders and manage calendars avoiding schedule clashes and providing clear and concise communication. I'm based in Mexico and accustomed to working efficiently in the EST zone. I am eager to bring my skills to your organization and ensure smooth operational workflows. I'm looking forward to hearing from you! Best, Malena.

Hello. I have more than 3 years of experience and can be your expert virtual assistant right away. I'm great at handling customer inquiries through phone and email, paying close attention to detail when processing orders, and efficiently managing calendars. I've got a track record of providing excellent customer service and can handle both phone and email communications with ease. Being super organized, I can juggle tasks smoothly. Plus, I'm flexible to work in the Eastern Standard Time zone. Choose me for a friendly and skilled virtual assistant who can make things run smoothly for you and your customers.

Hi, I am interested in your project. I have previous and current administrative work experience and over 5 years of experience working as a freelancer. I have done it all – copying, making spreadsheets, entering data, answering multiple phone lines and emails, etc. – I am quite flexible in the work I do. I am able to take on multiple tasks fairly easily and am able to learn new skills quickly and effectively. I consider myself a hard worker who is easy to get along with (I can provide excellent recommendations in that regard!). I always have a positive attitude because I believe that negativity in any area of your life is just useless and detrimental to what can be accomplished. I consider myself to be highly organized and capable of taking on the tasks listed in your ad. I think I would be a great addition to your team and believe that I could learn a lot as well. In addition to my extensive office experience, I have strong communication, customer service, and administrative skills. My broad background makes me an excellent candidate for this position. I believe I can meet and exceed the expectations you have for this role. I look forward to speaking more with you about my candidacy. Regards, Malba

Good Day! I have mostly worked with healthcare providers which equips me with the unique capability to pay attention to detail and perform in a high-paced and zero-error environment. I have helped doctor offices to adopt paperless operations and set up infrastructure to provide efficient Telemedicine to patients and also trained the staff members to efficiently utilize the infrastructure. To create a paperless infrastructure I have worked with packages like: Google Suite / Google Business Office Packages Electronic Health Management System SIP / VOIP Setup and Configuration ( Ringcentral) Ringcentral, MyFax Asana, SmarthSheets I have provided back-office support remotely for clinical staff members working at different locations, including but not limited to the following: Managing their calendars Managing the MD / CEO Emails Coordinating their shifts Managing their billing Providing them IT support to stay connected Managing their regulatory compliance for healthcare providers. Closing billing loops with insurance companies. Coordinating among Hospitals and Healthcare Providers to ensure smooth operations. Answering Patient Phone calls. I deal with a wide array of patient populations on a daily basis which has equipped me with effective verbal communication and customer support skills. I am highly organized and self-motivated. I look forward to hearing from you.

I have read the project's details and willing to serve you as a Customer Support Representative. I have provided customer support to clients using softwares including Zendesk, Gorgias, Slack, Tawk, Outlook, Facebook, Live Chat, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.

My name is Lukman, and I strongly believe that I am your Ideal Candidate for this role, as I tick all the boxes. Being a seasoned Virtual Assistant (VA), I have built my expertise around offering top-notch customer service, regardless of the communication platform. My track record in handling customer inquiries over phone and email is one that boasts of promptness and professionalism. Moreover, working in the Eastern Standard Time zone will never be an issue for me, as I am highly adaptable. My drive to streamline operations, coupled with my exceptional organizational skills will ensure that customer orders are processed accurately while managing your calendar becomes more efficient. My valuable skills in data entry and Excel will further serve as an asset when it comes to managing and organizing information needed to keep your business flowing. Ultimately, hiring a proficient VA like myself who understands the significance of quality customer service would bring a solid guarantee to your business success. I am more than ready to be the backbone that keeps customers satisfied and operations thriving. Let's set up a time to discuss how I can contribute significantly to your business processes!

hello sir, i am intrested in this job i can help you as VA as per your required timing i have 10 years experience in web design ,seo digital marketing and data entry inbox to discuss ready to start ..............................................................................

Hello Sir, As an experienced Virtual Assistant, I understand the crucial role of customer service in maintaining smooth operations and ensuring happier customers. I possess extensive knowledge in handling diverse customer inquiries through email and phone with a keen focus on promptness and professionalism. My proficiency in multitasking and superior organizational skills means I can ensure that all customer orders are processed accurately without compromising any other tasks. Importantly, my substantial exposure to working in the Eastern Standard Time timezone equips me with the versatility required for this role. Over my 5-year journey, I've honed skills such as email management, data entry, and Excel to add value to any business operation. My goal is always to be the backbone of any team by ensuring customer satisfaction remains at the forefront while keeping the business flowing seamlessly. I believe my proven experience, adaptability to EST timezone, and in-depth expertise make me the perfect fit for your exciting project. Let's chat more about how we can achieve great things together! Looking forward to provide you excellent services! Thank you Muhammad

Hi, I am Rai Qasim, from Pakistan and I work as a VA and customer support agent. I have previously worked with TestGorilla as a Customer Success Agent (Remote) and as a customer support agent with DropFunnels. My job was to assist existing and potential customers about our platforms. I was mainly working with email but I can also provide phone support. I possess strong English communication and administration skills. CRMs and support software I'm familiar with: 1. LiveAgent 2. HubSpot 3. Zendesk 3. Pipe Drive 4. Zoho CRM I am available to start immediately and can work in your timezone. Looking forward to work with you. Thanks. Rai Qasim

Hello, I have been working as a VA for a few years now. I have handled an array of tasks during this time including Customer Service (Voice & Non Voice), Writing, Follow-up, Call Answering, Verifications, Invoicing, Data Entry, Basic Bookkeeping, Basic Social Media Management, Admin & Ad-hoc Tasks, etc. I am open to getting trained for tasks that need me to learn new skills, tools or software programs. I am sincere, dedicated and strive to establish a long-term relationship with my clients. I can start immediately and have power & internet backup for my office. Looking forward to working with you. Best Regards

Hi! I saw your post and it caught my attention. It is a passion of mine to work as a Virtual assistant who has skills in managing Customer Support tasks. I don't want to lose the opportunity and therefore apply for the post. Being a graduate in Information and Technology and having years of experience as an admin in the company and a Customer Service representative for multiple International campaigns such as Airbnb for rentals, AerLingus for Airline, At&T for Telco and GameStop for gaming accounts for the past years of my life and recently a Virtual assistant on a real estate managing emails, CRM's and call queries. I believe myself to be the most reliable person for your job. I can say that I have an admirable persuasive quality to handle the customer over the internet or phone calls. Besides, I can make presentations in a very short time and in an effective way. For my work purposes, I have a nice arrangement of a computer with a powerful Internet Connection and a fixed landline telephone. It allows me to work any time night or day. So, you may trust me with any task as a freelancer. I am ready to work with you at most 40 hours per week or less, it depends on your needs. I will be eagerly waiting for your response. I am always available by email. Thanks for taking the time to review the letter. Flordeliza

As a highly experienced virtual assistant with over 13 years in the industry, I have successfully juggled numerous responsiblities including customer support, data entry, and serving as a virtual assistant for clients around the globe. Establishing 100% buyer satisfaction is my priority and I am certain my skills align perfectly with your project description. Skillful in handling both phone and email communications, my expertise lies in efficiently processing customer orders, ensuring prompt responses to inquiries, and maintaining superior organization. Moreover, my adaptability to the Eastern Standard Time zone seamlessly guarantees uninterrupted engagement with your customers.

Hello, As a seasoned virtual assistant, I epitomize your ideal candidate with expertise in customer service and an impressive track record of handling both phone and email communications. Having worked in the EST time zone, I understand the significance of adapting to the clients' schedule seamlessly. My ability to multitask while maintaining superior organizational skills is essential for juggling various responsibilities and ensuring smooth operations. Moreover, my skill set extends beyond just customer service. I am highly proficient in data entry, Excel, analysis, and automation; skills that can greatly benefit your business. Meticulousness and precision are my guiding principles when it comes to handling data sets or generating reports - exactly what's required for processing customer orders with attention to detail. In addition to this, I have an inherent passion for compelling content creation be it for articles, blog posts or website copy. This knack for engaging writing can be extremely handy in effectively dealing with customers and leaving them satisfied at every interaction. Imagine a virtual assistant that not only handles your administrative tasks effectively but also comes equipped with the power of strategic communication - this could be our partnership! Let's discuss further how we can foster mutual growth by streamlining existing systems and enhancing customer experiences.

Hello there, I am excited to apply for the Virtual Assistant position at your esteemed company. I bring three years of experience, expert-level customer service skills, and a passion for ensuring customer satisfaction and seamless business operations. Throughout my career, I've mastered prompt and professional phone and email communications, leaving no room for compromise. Whether meticulously processing customer orders or efficiently managing calendars, my organizational finesse and multitasking abilities guarantee impactful contributions to your team. My adaptability to the Eastern Standard Time zone reflects my commitment to meeting dynamic demands. Eager to be the cornerstone of your team, let's discuss how my skills can elevate the success of your organization. Thank you for considering my application. Sincerely, Amauche Nkemdilim.

Hey there! Sidra here, a multi-talented freelancer ready to lend you a hand on your customer service journey. I am ready for an interview. My background in customer relations has turned me into an exceptional communicator and problem solver, which I believe are two of the most crucial qualities for anyone dealing with customer queries. My extensive experience responding promptly and professionally to various forms of communication means that no curveball will be too daunting for me. Not only can I communicate effectively with customers, but I can also manage data and maintain attention to detail when processing orders. As an adept user of various computer programs, including Excel, your calendar will be in great hands with me. My vast knowledge and use of different referencing styles is also testimony that being detail-oriented is second nature to me. I'm accustomed to adhering strictly to deadlines and delivering high-quality work- a quality that mirrors my essence in all aspects. Customer satisfaction is my main goal with every project, big or small. Let me provide the backbone you need by ensuring smooth operations with your customers all while adding a dash of organization into the mix. So let's collaborate and together we'll exceed your customers' expectations while keeping business flowing.

Hi there, As an accomplished professional with extensive experience in the Hospitality, and Call Center/BPO sector, I have held roles as a Customer Support Rep, Sales Rep, Sales Manager, and Digital Telemarketer. I have worked across various industries, including Sales and Marketing, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, and Consulting, among others. Throughout my career, I have collaborated with leading companies in the United States, Europe, and Latin America, such as Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, Kiwi Credito, Bongo Stays, Homaris, United Call Centers, Answer800, Upway, and more. I possess fluency in English, and native-level proficiency in Spanish and German. Equipped with a dual broadband and 5G internet connection, a state-of-the-art PC, pro-imported noise-reducing headphones, and a tranquil work environment, I am ready to hit the ground running. Services I can provide include inbound/outbound customer support, appointment setting, live chat support, social media support, ticket resolution, email handling, technical support, sales representation, cold calling, and lead generation. I have extensive proficiency in various customer care software, including Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, CloudTalk, HubSpot, Slack, Zoho, Clickfunnels, Odoo, Monday, Salesforce, Gorgias, Magento, and Wix, among others. Best, Pedro

Hello, and thank you for the opportunity to apply for your open virtual assistant position. I'm a highly organized and customer-focused professional with years of experience providing stellar customer service via phone and email. My track record of managing calendars and juggling multiple tasks simultaneously makes me a perfect fit for the job. I pride myself on my ability to adapt to new environments and thrive under pressure. My experience working in the Eastern Standard time zone is a plus. I'm eager to bring my expertise to your team and help ensure that your customers receive the best possible service. I look forward to discussing this opportunity further. Thank you for your time and consideration.