hi, I have setup a lot of twilio systems, what do you want to be done with the info gathered via option 1 of IVR, do you want to save it some where in a DB or just save these as call recordings,
also what do you want to use for sms and fax, this will need an interface to be developed for sms/fax.
the price for this project will be something around 350-450 USD, time required will be 2 weeks.
kindly let me know if we can discuss this in details,
regards.