Dear Sir,
I have checked your job requirements and found that I have the potential to fulfill your requirements and wanted to submit a proposition for your project.
As a member of a professional customer support team, my duties and responsibilities are to handling customers' orders, providing live chat support, email handling, team management, social media management, and research.
I have fluent English and a very friendly manner over the phone, no matter if it's an incoming call or outgoing. Focusing on providing Quality Customer Support Services over the phone and training fresh controllers to polish their communication skills, how to deal with customers, and what manners we shall have to adopt.
I have a dual broadband internet connection with fiber-optic (50 Mbps) which is well backed up, a powerful core i7 7th generation intel laptop with professional imported MPOW noise reducing headsets and of-course a very quiet environment to make/receive inbound and outbound calls.
Please take a moment to go through the services you can expect from me with perfection I have mentioned below:
1- Inbound and outbound customer support calls.
2- Youtube social media support
3- Appointment setting
4- B2B and B2C promotions.
5- Live Chat support.
6- Social Media management
7- Telephone handling
8- Email handling
9- Team management
10- Solving tickets.
All services will be:
1- Professional
2- Confidential
3- On-Time
4- 100% Satisfaction Guarantee.
Thank you very much.