Jan S. Profile

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5,0

(3 comentarios)

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$4 USD / hora

nowshera,

pakistan

$4 USD / hora

Aquí son las 2:49 p. m.

Se unió el septiembre 2, 2016

2 recomendaciones

Jan S.

@jansher007pak

5,0

(3 comentarios)

1,9

100%

$4 USD / hora

nowshera,

pakistan

$4 USD / hora

67 %

Trabajos finalizados

100 %

Dentro del presupuesto

100 %

A tiempo

N/A

Tasa de recontratación

Capable of doing the best only!

I am a professional customer support representative for all types of national and international projects and I know the secrets and techniques to get the results! I have 5 years of experience as an inbound/outbound sales and customer services support representative with a demonstrated history of working in the inbound and marketing industry. Skilled in quality customer Support Services and Customer Satisfaction. I am always looking for a new challenge that allows me to help people and resolve their issues and love to work under pressure. I have a dual broadband internet connection with fiber-optic (50 Mbps) which is well backed up, a powerful core i7 7th generation intel laptop with professional imported MPOW noise reducing headsets and of-course a very quiet environment to make/receive inbound and outbound calls. Please take a moment to go through the services you can expect from me with perfection I have mentioned below: 1- Inbound customer support calls. 2- Outbound customer service representation calls. 3- Taxi / Cab / Limo booking and dispatch customer support services 4- Appointment setting. 5- Live Chat support. 6- Social media support. 7- Solving tickets. 8- Email handling. 9- Technical support. 10- Shopify Store Development. 11- Shopify Store Management. 12- Shopify Customer Support Representative. 13- Inbound/Outbound Sales. 14- Dispatching for security companies. 15- Scheduling for companies. 16- Virtual Assistants. 17- Data Entry. I have perfect command on different customer support software like: 1- Zendesk, 2- LiveChat, 3- Intercom, 4- HelpCrunch, 5- Tidio, 6- [login to view URL] 7- Landbot. Knowledge of using 1- HubSpot, 2- Slack, 3- Sling, 4- Toggl, 5- Discord, 6- TSheets, 7- Amazon WorkSpace. 8- Microsoft 365. 9- Silver Track. 10- Zello. 11- RingCentral. 12- Panda Docs. 13- Bamboo HR. All services will be: 1. Professional 2. Confidential 3. On-Time 4. 100% Satisfaction Guarantee. Note: Customer support services can also be provided in French, German, Spanish and Italian language with 100% perfection guaranteed. Thanks in advance.

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Portafolio

Technical support representative for a French Company - Chat Bots, bitcoin, trading, crypto trading

Technical support agent - Live Chat

Shopify customer service representative

I am a data entry specialist with more than 5 years of experience. I am doing all kinds of data entry tasks. Starting from simple copying from the requested sources to MS Office programs (Word, Excel, PowerPoint), PDF conversion, and up to working with data in CRMs, Shopify, other tools. My most important skill is attention to detail. This helps to provide the result of the highest quality within the discussed timeframe.

Data Entry | Data Processing

Hi there,

Voice Sample: https://vocaroo.com/1eOS1A0M2LW

I have 5 years of experience as a customer support representative and also as a digital marketer with different UK and US companies, my aim is to provide quality customer support services no matter if its inbound or outbound calls, live chat, social media support.

I am a digital and telemarketer customer support agent for almost all types of national and international projects and I know the secrets and techniques to get the results.

I have a dual broadband internet connection with fiber-optic (50 Mbps) which is well backed up, a powerful core i7 7th generation intel laptop with professional imported MPOW noise reducing headsets and of-course a very quiet environment to start immediately.

Please take a moment to go through the services you can expect from me with perfection I have mentioned below:

1- Inbound customer support services.
2- Outbound customer support services.
3- Virtual Assitance.
4- Live Chat support.

Customer Support Representative, Telephone Handling

5 years experience in the inbound, outbound campaign, virtual assistant, and data entry.

My English communication skill is excellent and my clients understand me clearly. I have dealt with data entry, lead generation, and inbound/outbound calls especially in telemarketing, customer service, and appointment setting. I'm a quick learner and I have a teachable attitude. I think outside the box and quickly give a resolution to the customer's concern. I value the customers the most. This is the drive for every company to grow and have a steady number of sales. I'm excited to meet your team and stay with the company as long as you need my expertise, do my best and I will be an asset to the company.

I have improved my strong problem-solving skills. Honed my ability to manage conflict and deal with demanding individuals. I'm keen to utilize my passion for excellent service in providing the best possible experience in my projects overall. I've done business with companies in the U.S, UK.

Appointment Setting Rock-start

I have good command using different dispatch software's providing Limo booking and dispatch customer support services to West Campus Limos Austin Texas United States.

Responsibilities:

1- Taking online bookings
2- Tracking limos
3- Answering customer messages
4- Dispatching limos
5- Taking advance bookings

Limo Booking & Dispatching (West Campus Limos Austin TX)

Technical support agent - Live Chat

Shopify customer service representative

Data Entry | Data Processing

Customer Support Representative, Telephone Handling

Appointment Setting Rock-start

Limo Booking & Dispatching (West Campus Limos Austin TX)

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1,0

$2,00 USD

Phone Customer Support

***Freelancer.com Admin has removed this review due to inappropriate content - TICKET ID: QAOO-6631-ASTK***

Closed User

@MattBatFilms

•

hace 4 años

5,0

€72,00 EUR

Sales representative - marketplace

Thank you for your great job. Jan helped me with so many things at once and understand right away my needs. He know how to work, how to answer clients and always try to provide the best service he can. Thank you again :)

Sales

Customer Service

Enterprise Sales

Tamara M.

@tamari98

•

hace 4 años

5,0

$15,00 USD

Customer Support (Inbound)

This guy is very professional and hardworking.

Customer Support

Customer Service

Email Handling

Raja B.

@rajabilalkhan2

•

hace 4 años

Experiencia

NAPOLEON SOFTWARE

jun 2020 - Presente

Napoleon Software has been developing overperforming strategies for more than 2 years on various crypto assets (Bitcoin, Ethereum, Litecoin, Ripple, Bitcoin Cash, Binance, and EOS). 1- Using Landbot for Customer emails and live chat. 2- Providing Product knowledge. 3- Assisting customers with helping their account issues. 4- Solving problems, technical issues resolution. 5- Payment refund solution. 6- Software Installation. 7- Configuring Bots for crypto trading. 8- Technical Support.

American Automation Security

jun 2020 - Presente

I'm dealing directly with executives and our Security Officers. Working extensively with TSheets, Amazon Workspace, GoTo Connect, Microsoft 360, Microsoft Team, GoTo Meeting, Zillow, and SilverTrack software. Working and interacting with a variety of people including, but not limited to, American Automation employees including Security Officers, Payroll Manager, Operations Manager, Company President, Company CEO, and New Hire employees. Support hours include during officer call in via Zillow.

247 Virtual Solution

dic 2019 - Presente

I've worked tirelessly with my team to improve our service to our clients (customers and drivers) focusing on implementing the latest technology to enhance communication and response times for both. I have a real passion for training as I believe this gives the best experience to the customer. I provide call center staff with the best support and direction and i believe in hard work.