As a Freelance Call Center or Phone Support Agent you will be working from home, calling potential online study respondents.
Job description:
* call potential online study respondents to obtain their contact details (email, fax or alternate tel) or to follow up on their participation
* entry of all obtained information and phone reactions
* interact with market research team for briefing and feedback
* calls must be made between 9am to 6pm from Monday to Friday depending on the country-assigned respective time zone, e.g. Europe, Asia, Australia, Africa or America
* payment will be 3 USD/HR
* you can work a maximum of 8 hours per day (max 40 hours per week)
* payments is processed once, monthly
Qualifications:
* call centre or phone support experience
* fluent English and Dutch speaker
* ability to speak in other languages (e.g. German, French, Spanish, Portuguese, Italian, Japanese) is a PLUS
* experience in market research, marketing, lead generation or data base administration
* excellent techniques and abilities to obtain required information on the phone
* ability to apply appropriate actions to effectively control a telephone call
* ability to use the most appropriate way to communicate with different behaviour types on the telephone
* use questioning and listening skills that support effective telephone communication
* understand the impact of attitude in handling calls professionally
* outstanding communication skills, persuasiveness, adaptability, initiative, judgement, voice skills, tenaciousness, resilience, negotiation skills, work under pressure, high energy level, data entry skills
* have computer, microphone, headphones and an internet connection at home
Hi...
I have gone through your project specification you have provided and it seems like it is doable for me. I am a professional and experienced writer who would like to work on your project. You will get your work done fast and accurate in touch for further discussions. ( https://freelancer.com/u/SupremeWriters ) please visit my profile :-)
Kindly grant me the opportunity to work for you. I have call/ customer service experience with English and Dutch speaking customers.
Relevant Skills and Experience
Active listening, good in English and fluent in Dutch
Hello,
I have a lot of experience in customer service. I speak a little Portuguese and Spanish because I have lived in Portugal and Spain for a while. At the moment I am learning Italian, and marketing in my spare time.
hi sir/madam I'm faisal from Liverpool
I have worked in this sector since 2015
now I have my small call center company in Somaliland and we are growing do to our cheap rates and our professionalsm and commitment to our clients