Customer Support For Poland - Online Sales of Small Technical Gadgets for Home Use
€8-30 EUR
Terminado
Publicado hace más de 4 años
€8-30 EUR
Pagado a la entrega
We are looking for part-time customer support agent for Poland to make short calls to customers that had put an order. To verify addresses and data for the purchase and to make UPSELLS - that means to ask customers to buy 2 or 3 products instead of one. Or to present another product. Native Polish based in Poland!
The person should make quick calls to customers, who has placed online orders for our products. The purpose of the call is to ask the customer to confirm their order and verify the delivery address. Some addresses are incomplete and the call person should ask the customer about the missing part and make correction.
Description:
- Monday to Friday - you receive a file with 20-60 orders to be verified.
- You choose the time of calling
- When the customer doesn’t answer the telephone, a second attempt should be made within 1 hour or more
- You answer basic questions according to our info / instructions/ FAQs we provide / websites, etc.
- We create Skype account with credit for you
- We pay per phone call and UPsell
Approximate time burden: 1,5 hours for 50 calls per day , 5 days a week, 20-22 days per month
Hello, I’ll be more than happy to do the job for you. I’m native Polish speaker with over 8 years of professional customer care in retail.
BR,
Weronika Kasperska
€19 EUR en 1 día
5,0 (2 comentarios)
1,1
1,1
9 freelancers están ofertando un promedio de €18 EUR por este trabajo
Hi,
I am a native Polish freelance translator able to provide high quality English to Polish manual translation and customer support services. I lived in the UK for few years where I had opportunity to work for several international companies with various projects. I'm more than happy to help you with your project and also keen to assist in the future .
Regards,
Michal
I don't speak polish, but I'm a great communicator
Relevant Skills and Experience
My skill as a psychologist who has practiced positive talk to enhance clients lives is a plus to this job
Good evening,
I am interested in the position you advertise. I have 4+ years of experience in admin/office work, including call centre experience. I speak Polish and English fluently and can provide a detailed report after the work. I am available in long-term future, which will guarantee you stability, I am also available to start immediately.