Alvira A. Profile

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$6 USD / hora

antipolo city,

philippines

$6 USD / hora

Aquí son las 10:07 p. m.

Se unió el enero 14, 2017

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Alvira A.

@KamiNoHime

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$6 USD / hora

antipolo city,

philippines

$6 USD / hora

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Operations Manager | General VA | Real Estate VA

I am a woman on a mission. I have an experience as an operations manager, real estate virtual assistant, general virtual assistant, and social media manager. I love to organize and get things done. My favorite part of the job is making sure every detail is taken care of so that you can focus on your business. Social Media Management Calendar Management Email Management Data Management Copywriting Can use Canva Cold Calling Google Sheet Pro Here's the link to my resume: [login to view URL]

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Experiencia

Concentrix Philippines

ago 2019 - Presente

● Working as a technical support advisor for voice, answering inbound calls. ● Supporting both Technical and Billing concerns for customers of one of the largest American multinational conglomerate holding company. ● Investigating and resolving customer inquiries and complaints in a timely and empathic manner.

Telus International Philippines

ago 2015 - ago 2019 (4 años)

● Worked as an email support customer service representative and a Voice customer service representative for Project Cheetah ● Part of Wave 2 for Voice and become one of the SMEs on August 2017 ● Investigated and resolved customer inquiries and complaints in a timely and empathic manner.

Sitel Philippines Corporation

ago 2013 - ago 2015 (2 años)

● Handled online shopping customer service for a year and a half, and became a Quality Analyst OIC for almost 3 months. ● Developed reputation as an efficient service provider with a high level of accuracy ● Recipient of multiple positive reviews acknowledging dedication to excellent customer service.