Small-scale sales automation for website

I need a "small-scale" sales automation tool that will be hosted on the web. There will be 3 different levels of users: Administrator, User, and Staff. The "Administrator" will create a "Campaign Roadmap" which will look something like this: On day 1, send prospect a particular letter. On day 15, send prospects a particular postcard. On day 30, send prospects another letter & a follow-up telephone call. Most "campaigns" are around 6 months long, but there can be no limitation about the length of a campaign. Also, there will always be multiple campaigns which can be used depending on various other factors. So the software has to allow the administrator to define many of these campaigns. The "User" of the software will use the software as follows: 1. The user will enter lists of "prospects" and select which "campaign" to apply to those prospects. (Note - these lists will likely be entered by way of uploading excel spreadsheets, which can be formatted in whatever way is useful for the software) 2. The user will log into the system on a frequent basis in order to determine what has to be done on that particular day to remain in complians with the "campaign" 3. The user will enter expense data about the cost of the campaigns, and the individual steps within the campaigns. 4. The user will need to be able to generate reports about the cost per customer acquired, and various other reports as well. 5. The user will have to be able to mark any individual prospect as "closed" or "converted", etc... There's more that will be performed by Users, but I'm running out of space. Finally there's the "Staff" part. This is the simplest piece & I'll provide more detail later. My webhost is [login to view URL] and I want to keep the site there. I'd prefer for the project to be done in Delphi, but that's not totally set in stone. It *is* required that the programmer have demonstrated competence in web development and good references. ## Deliverables 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. Strongly prefer that the product is developed with Borland Delphi. 2. Must be installed by programmer on my web server. 3) Complete ownership and distribution copyrights to all work purchased. 4. Programmer must commit to future availability for support & maintenance. ## Platform To be implemented as a web-based application. I would like for the back-end database to be mySQL.