Customer Support Representative

I have seen your update. I have 6 years of experience in this field. You can see the tasks I did related to customer support mentioned below. Kindly share more details about your business. Have you created canned responses yet? I have experience working with an e-commerce company before. I provided product, shipping details and issues with their payments sometimes via email and chat. I have also experience working with a book business where I placed orders on eBay, amazon and AbeBooks. Looking forward to your response. Moreover, I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark), admin support, email handling, phone support, content moderation, ticketing system (zendesk, freshdesk, happyfox), list creation, web to excel tasks, ecommerce product entries, data scrapping, real estate tasks and more admin related tasks.

Hi there, I am interested to learn more about this opportunity. How many hours a day? When do you want to start? Please advise. Thanks n Regards, Mahtab

Hello, my name is Pablo Rosales and I live in Nicaragua. I am very organized, very efficient and very professional. I am also very friendly and patient when it comes to dealing with customers over the phone. I have a Bachelors in Management from an USA University. Have done numerous inbound/outbound calling projects. From selling cellular phones, offering a rate reduction in a company's monthly phone bill, selling remodeling/construction services to selling a tennant computerized system. All using ZOIPER, X-lite,Softphone, vulcan 7 dialers and Bria Also have used SKYPE to make calls.

A proposal has not yet been provided

Hello, hope you are doing well, I am here with good past experience of working on similar kind a projects. I have good communication skill and I believe I can handle this task. I have an experience of live chat support and phone support. I am hard working and efficient worker. Let's discuss to proceed further. Waiting for your prompt response. Thanks & Regards, Hiren.

A proposal has not yet been provided

Hi, looking forward to hear from you. I have lots of experience in customer support. For the last 6 years I have been working for real estate company as VA, performing various tasks which included customer support as well. Thanks

Hello. I have been working as a freelance translator and support agent since 2010. I worked with Vodafone Turkey (Live chat support) and some Group SMS companies (E-mail support). I can work 40+ hours a week. I believe I will do good for your company. Please contact for more details. Thank you.

I would love to win this bid. I am new to Freelancer, and this would be a perfect project to get my foot in the door. 15 hours per month is a perfect amount of extra hours that I need to supplement my regular job. I am on the computer all day anyway, so it would be very easy to take care of your needs.

All of my roles, from Burger King at the age of 15 to my current role as executive of a community health center have involved verbal and written customer service skills. I am on Freelancer to support my significant other and to use my skills to support others. I enjoy working and providing quality service and believe my background in community health and nursing have strengthened my skills. I look forward to joining your team. Thank you for considering my bid.

I am located in Pittsfield, Massachusetts, and possess strong English written and oral communication skills. I have a lot of experience in business management, business model development, typing, and customer service. I also do website design, graphic design, and system development. My typing speed is 58 WPM. Below is a shortened version my resume (revised to accommodate character restrictions set forth by Freelancer): EXPERIENCE Shift Manager, Starbucks; Pittsfield, MA 2013 - Currently employed - cash management - inventory management - partner management - shift management -customer service Business owner, Illuminate Commerce; Pittsfield, MA 2010 - 2013 - built an online collaboration system to aid in working with clients - managed workflow - organized projects - worked as an independent contractor for various organizations and nonprofits Business Owner/Partner, 4 U Building Solutions; Springfield, MA 2007 - 2010 - employed 13 people - managed clients, employees, sales, insurance policies, tenants and leases - ensured that all procedures were conducted in accordance to Massachusetts State laws Shift Supervisor, CVS/Pharmacy; Granby, CT & Springfield, MA, 2007 - 2010 As a shift supervisor at CVS, I was placed in charge of a promotional selling contest between other CVS chains. I successfully developed a campaign which positioned our store in 2nd place.

Dear employer, I have been working for a ESP company for the past 4 years. I provide ticket/email support to all our clients. Regards Raymond

I have customer care and technical support experience of more than 5 years. I can handle complex technical issues and irate customers with an excellent attitude and integrity. I will be glad to help.

HELLO :) I HAVE WORKED IN AN EMPLOYED VIRTUAL ROLE FOR THE LAST 3 YEARS, I apologise for resorting to cheap tricks like using capital letters to grab your attention, but I wouldn't want you to miss out on the opportunity to hire me! As I am new to freelancing my lack of feedback on this site gives a very false impression of my fantastic experience and skills. My written and spoken English are excellent and I recently took a proofreading and copy editing course with the College of Media and Publishing to improve my skills further. I have a very friendly and professional telephone manner, having worked in customer services for most of my working life. I have also worked as a customer service trainer for 2 years. I am experienced with Word, Excel, Outlook and PPT to name a few. I am also very quick to pick up new skills and get to grips with new software. In short I am exactly what you need and at a bargain price too! Thank you for taking the time to look at my application, and I very much hope to hear from you. Best regards Jackie Williams