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Person to answer telephone and send email

$15-25 USD / hour

Cerrado
Publicado hace 5 meses

$15-25 USD / hour

I am looking for a freelancer who can handle incoming calls and emails for my business. Here are the details: Expected volume of calls and emails: - Low (1-10 per day) Responsiveness: - Immediate response required Customer service experience: - Some experience required Skills and experience needed: - Strong communication skills to effectively handle phone calls and emails - Ability to provide prompt and professional customer service - Familiarity with the products/services offered by my business - Good organizational skills to manage and prioritize incoming calls and emails - Ability to handle customer inquiries, resolve issues, and provide appropriate solutions If you have prior experience in customer service and are able to respond in real-time to customer calls and emails, please apply for this project.
ID del proyecto: 37578261

Información sobre el proyecto

31 propuestas
Proyecto remoto
Activo hace 4 meses

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31 freelancers están ofertando un promedio de $19 USD /hora por este trabajo
Avatar del usuario
I am the best candidate for the job because I have great attention to detail, I am coachable, adaptable, and great at multitasking and I have over 10 years of experience in customer service, sales, and data entry and I have over 6 years of experience as a Virtual Assistant performing administrative tasks that include order processing, and email support for an e-commerce company. I recently achieved my Upwork Skill Certification in Customer Service which highlights my expertise in the field. My additional experiences include chat support, appointment booking/scheduling, processing refunds, social media management, and text messaging. Regards, Tanika
$20 USD en 40 días
5,0 (1 comentario)
2,4
2,4
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Hello, I hope you are well. I have a extensive experience of over 17 years in the US real estate and Virtual Assistant positions. I have worked for a Mortgage Co. based in West Palm Beach, FL, in loan resolutions and home retention positions tenure 4 years. I have also worked for a Miami based realtor and a Mortgage House based in North Carolina on FSBO / Expired listings for a tenure of 6 months, and my last position was with a National Real Estate Auction firm based in CA for Client and Asset Acquisitions tenure 4 years. 1)I have previously worked on CRM's like Costar, MOJO and Vulcan7(Real Estate Campaign's). 2)I have also worked on data research and data scrapping projects via costar, crexi, zillow and loopnet. 3)I can start asap I believe I can get the job done with utmost importance and due diligence. Thank you for reviewing my bid, and thank you for posting your project requirement.
$15 USD en 60 días
4,2 (1 comentario)
1,9
1,9
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Hello, I am reaching out to express my interest in the position. With strong communication and organizational skills, I am confident in making a valuable contribution. With over 14 years of experience, my commitment to exceptional customer service aligns well with the role. I am technologically proficient and adaptable, ensuring timely and professional responses. I am eager to discuss how my skills can positively impact your company. Thank you for considering my application. Best regards, Joana
$20 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello there, Do you need a freelancer who can handle calls and emails for your business? Search no more! My name is Kaosarat, I am a customer support representative with experience in handling customer inquiries through chat, phone, and email while maintaining SLA. I have a great organizational skill that allows me to prioritize tasks and carry them out efficiently. If given the chance to work with your team, I will quickly familiarize myself with the company's products and services and ensure that I give impeccable customer service while maintaining brand identity. I look forward to discussing more about this project with you and the skills I am bringing to the table. Regards.
$20 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello there! My name is Muhammad Umar and I'm excited to hear that you are looking for a freelancer to handle your calls and emails for your business. At WIXDEK, we specialize in helping businesses improve their online presence through strategic planning and effective marketing solutions. We have a team of experienced experts who can help you reach your goals in the digital world. We understand that you expect low volume of calls and emails and an immediate response is required. Our team is well-versed in providing prompt service ensuring customer satisfaction. Furthermore, we ensure accurate record keeping to ensure customer queries are answered efficiently as well as any issues are resolved quickly. Additionally, we organize incoming calls and emails to ensure they are dealt with effectively and efficiently so they don't take up too much of your time.
$20 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello! If you are looking for a Virtual assistant, customer service, or even telephone interviewer, I'm the right person you are looking for, because I worked as a Judicial Assistant in the Supreme Court of Justice of my city, I performed tasks such as data entry, entry and opening of new files in the system, typing sentences, organizing and managing documents, changing statuses and phases of files in the Judicial System, scheduling, review of procedural lapses; As an Administrative Assistant for a law firm I was scheduling, typing and transcribing legal documents, data entry, customer service, organizing and managing documents, reviewing cases in the judicial system for the public. I have excellent time management, scheduling, I took a course in sending professional emails, I have excellent typing and writting, experience in managing social networks, since I have worked for an Access Consciousness facilitator, managing his Instagram account, responding to comments and DM's, in addition to having my own social networks which I manage myself, I manage Twitter, Instagram, Gmail, Outlook, Facebook and Tik Tok accounts. I worked too for Elite Hiring Network making calls, and I worked too for Gallup/CIF Research making calls and filling some surveys while I was talking with people I called. I can send emails too. I would be great if you give me the chance to work for you. I hope to ear very soon, some good news from you. Thank you for your consideration.
$20 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hi, I have gone through the description of your peoject , and i am fit in for the job and experience markter, that has a good communication skills. Regards Kaygold Replies within few hours
$20 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello, my name is Ugonna and I am here to answer your calls and send emails for your business. As a computer engineer with three years of experience at a translation organization, I am confident that I can provide prompt and professional customer service while managing and prioritizing your calls and emails. I have the necessary skills and experience to respond to calls and emails immediately, which is required for this project. Additionally, I have good organizational skills which will be needed to manage and prioritize calls and emails for your business. With my experience in customer service, I have developed skills such as project planning and scheduling, budget management and cost control, risk assessment and mitigation, team leadership and motivation as well as stakeholder communication and management. I would love to hear more about this project! Please feel free to contact me directly with any questions or concerns you may have about my application. Thank you for considering me for this position!
$20 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hi there! My name is Constantin and I'm here to offer my services as a freelancer. I understand that you are looking for someone to handle incoming calls and emails for your business and I believe I am the perfect person for the job. With over 10 years of experience in cybersecurity and information security, I have the skills necessary to provide prompt and professional customer service as well as organize incoming calls and emails. I have extensive knowledge in penetration testing methodologies, tools, and frameworks as well as AWS security best practices. Additionally, I have good organizational skills which will be useful when it comes to managing and prioritizing calls from customers. Additionally, I am familiar with the products/services offered by your business so I can provide appropriate solutions when needed. I would be delighted if you could consider me for this project as I believe my skillset is perfect for what you're looking for. Please don't hesitate to reach out if you have any questions or would like more information about me or my services..
$25 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello. After comprehensively reading your Job description I believe I would be the perfect candidate for this position. I am dedicated to providing exceptional service to you and your customers while also helping your business operate more efficiently. I have extensive experience in handling a wide range of tasks, including: • Answering customer inquiries • Resolving customer complaints • Processing orders and returns • Providing technical support • Updating customer records And much more! I am confident that my services will help your business operate more efficiently while also providing exceptional support to your customers. If you have any questions or would like to learn more about me please don't hesitate to reach out. Best Regards
$20 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello there, my name is Trishauna and I believe that I would be an excellent fit for this role. I have 5+ years of experience in Customer Service and general administrative support. I am a principled, high integrity individual and I have open availability to fit the job demands. I would love to discuss how we can make this a beautiful partnership!
$20 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello, I am Santosh, a BSC graduate and have 3 years of experience in blood bank. I'm confident that I can provide you with prompt and professional customer service as well as good organizational skills to manage and prioritize incoming calls and emails. I understand the expected volume of calls and emails is low (1-10 per day) and that responsiveness is required immediately. I am ready to handle all your inquiries, resolve issues and provide appropriate solutions. I believe that my skillset makes me the perfect fit for this project. I have strong communication skills to effectively handle phone calls and emails; ability to provide prompt and professional customer service; familiarity with the products/services offered by your business; and good organizational skills to manage and prioritize incoming calls and emails. I would love the opportunity to discuss further how my skillset can benefit your business please feel free to contact me directly if you have any further questions or would like more information about me or my services.
$20 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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9 years of customer service experience may help me in getting the work done more smoothly and efficiently
$17 USD en 25 días
0,0 (0 comentarios)
0,0
0,0
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Hi there! I hope you're doing well. I have read the job description thoroughly and would like to assist you with my services. I have worked with individual clients and small-scale businesses in the Customer Care department, so attending calls and professionally emailing clients won't be an issue for me. My last experience was with a Real Estate company in their Customer Care Department where I handled clients from the Gulf Estates with their properties. I would love to know more about your business and how can we make this project successful in the long run. Feel free to message me. Looking forward to hearing from you soon, Thanks
$15 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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I bring strong communication skills, excellent organizational abilities, and a friendly demeanor to contribute to the efficient functioning of your business. I am confident that I have the appropriate knowledge and experience for this position. In my previous role as a customer service representative, I assisted customers with inquiries, resolved issues promptly and maintained a high customer satisfaction. I managed incoming calls, directed queries to appropriate departments, and maintained a positive and professional demeanor. I also have experience as an Administrative Assistant where I coordinated office activities, organized files, and managed scheduling for appointments and meetings ensuring the smooth flow of daily operations. My relevant skills includes: - Excellent verbal and written communication skills - Proficient in Microsoft Office Suite (Word, Excel, Outlook) - Strong organizational and multitasking abilities - Friendly and approachable demeanor - Ability to handle a fast-paced environment Thanks you for considering my proposal. I am anticipating your response.
$15 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Good day! I can assist you with customer service tasks. With experience of more than 5 years in data entry, email management, calendar management, customer services and project management. With authentic experience and holding a Bachelor's degree in computer studies and a professional degree in computer applications, I know I will be surely the best fit for this role. Hoping for your response.
$15 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Merry Christmas to you and yours! As an individual with over 4 years experience in customer service, I am well able to handle the amount of calls and emails specified in this project (1-10). Ofcourse with the requisite skills of strong and clear communication, usage of crm tools, ability to resolve customer complaints by understanding their pain points, you are guaranteed increased customer loyalty for your business when you hire me for this role. I would like to learn more about your product/ services so i can start immediately. Yours, Ashraff Mamman
$20 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Hello there, In my previous role, I handle about 100 Inbound/Outbound calls and emails daily, and I believe your business calls and emails would be handled just the way you wanted it. I have about four years experience in customer service representative role with professional phone calls and email ethics. Here is a link to my profile, please click to view my resume https://www.freelancer.com/u/ritachinaza5?sb=t In my years of experience, I have developed strong communication skills whilst demonstrating empathy when necessary. I understand that prompt response to customers inquiries would increase customers satisfactions and all these I would bring to the team, if given the opportunity. Multitasking is one of my key strength, I can do this by answering calls immediately whilst replying to emails using available FAQS and Snippets. Additionally, I would like to get the company's website so I can read more about the company's products and services in preparation for the interview and job ahead. I look forward to hearing from you soon. I am available for an immediate interview to discuss this further. Sincerely, Rita
$20 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
This is Daniel, I've been working for this industry for almost 2 Decades now. My Experience includes, telemarketing, customer services, technical support & virtual assistance for Companies & Clients in UK, USA, Canada, New Zealand, Australia & UAE. (Details & References can be provided if necessary). Some Job Responsibilities that I had from my Recent Projects includes Technical Support (Call), Live Chat Support, Email Support & Correspondence, Submit Tickets of each inquiry & Resolve issues of other Tickets as much as possible, if not then escalate it to Tier 2 Tech or above. Customer Services is what I've been doing more than half of my life & that's what I do best. 2 Decades of Experience assures that I'm a Perfect Fit for this job. I'm available for an interview to assure you that I truly am. If you want, you I can give a free trial just to keep the ball rolling. I'm sure that I've got the Most Experience in all of the Applicants. I'm looking for a Long Term Relation so, You won't ever Regret your Decision if you Hire Me & I'll make sure that you will never be Disappointed. Your Customers will be handled politely & in best professional manner by the most patient Agent. You can always reach me out here or you can send me an e mail at (c o r p o r a t e d a n y a l) @ (g m a l . c o m) Thank you very much & have a wonderful day My Voice recording is already in my profile.
$15 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello, I am Melissa, and I am excited to learn more about your project for Person to answer telephone and send email. If you are looking for a freelancer who can handle incoming calls and emails for your business, then look no further than me. With my strong communication skills and ability to provide prompt and professional customer service, I think I am the perfect fit for this project. I have extensive experience in customer service, which would be essential for you to respond quickly to customer calls and emails. Additionally, I have good organizational skills to manage and prioritize incoming calls and emails, as well as the ability to provide appropriate solutions when needed. I would love the opportunity to demonstrate my skillset in this project - please feel free to contact me if you have any questions or would like to discuss further how this could work together!
$20 USD en 40 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de UNITED STATES
Brooklyn, United States
0,0
0
Forma de pago verificada
Miembro desde dic 23, 2023

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