Unified Service Desk (USD) help on Dynamics 365

Hello, I hope you are doing good. We have implemented dozens of projects Dynamics365 customer engagement (CRM) & customized according to Company & Clinet perspective. Have Dynamics365 Consultant with 6+ years of experience. He completed the 20-30+ Dynamics365 Setup & customization project & leading the team of 25+. Project we have worked on : Dynamics CRM Implementation & Development for Healthcare Dynamics CRM for Production Industry Dynamics CRM - Sales (Inventory Management system) Dynamics CRM - Major areas Service Management System Dynamics CRM- Patient Management System Dynamics CRM for Real Estate Dynamics CRM for Student Management System Dynamics CRM for Online Booking System Portal Design: - Product Rent/Sale System Microsoft Portals Customer Self Service Portal Dynamics CRM Customization IVR Integration/migration PowerBi, SSRS Reports, Microsoft Flow Custom portal backend as CRM We can have a discussion & can set a fixed, hourly or monthly budget, whatever will work for you. Best Regards Imtiyaz Ali

This project piqued my interest because I felt that this was right down my alley. Even though it possesses a tough module, I am positive that I can handle them. Meeting deadlines is one of my talents that surpasses many others. And I am diligent in providing deliverables. Key skills include: Microsoft Dynamics 365 F&O Microsoft Dynamics Navision(2009-2016) Microsoft SQL Power BI ServiceNow Unified service desk Quality assurance Support Analyst Certifications: MB-900(Microsoft Certified: Dynamics 365 Fundamentals) MB-300 Microsoft Dynamics 365: Core FInance & Operations Work Experience: Have Good Experience on all modules of Dynamics 365 AX, Dynamics Navision. Have good knowledge on Microsoft SQL. Worked on various support projects successfully. Have good knowledge in Power BI, Unified Service Desk. Have 3 years of experience in ERP technology. Can have a Personal Discussion regarding work, Budget and fix for whatever it works. Regards Chetan Namala