I'm a trainer for the past 4 years in customer service and technical support projects. I've worked with reputed companies such as AT&T, Microsoft, McAfee, and Symantec for various types of projects. I've trained over 400 candidates in my career and hold a vast array of experience. I'm certified as a trainer by 2 different programs, one is SCLP - Sutherland Certified Learning Professionals and by a Master Trainer from AT&T ( Only around 8 trainers of that kind in the world ).