I have a slew of Standard Operating Procedures (SOPs) that need to be validated. The audience for these procedures primarily includes IT staff, hence requiring the services of an individual with a solid understanding of the following areas:
- ITSM (IT Service Management)
- SDLC (Software Development Life Cycle)
- Agile Processes
- Business Analysis Management Process Document
- Project Management process Workflow steps
The right person will review, analyze, and validate the SOPs, improving them as necessary to ensure they are clear, concise, and accurate. Ideally, this individual should have extensive experience working with IT processes and procedures, have a history of managing and implementing IT services, and be fluent in contemporary Agile work methodologies. If you have a knack for breaking down complex ideas into understandable elements, then this project might be for you.