Abierto

customer support

Este proyecto está terminando en 4 días y tiene una oferta promedio de $210 USD.

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Presupuesto de Proyecto
$30 - $250 USD
Ofertas Totales
31
Descripción del Proyecto

Hi,

I need someone who will help me by providing call center support. Here is the main job tasks you need to do-

 Product/service selling

 answer calls and respond to emails

 handle customer inquiries both telephonically and by email

 research required information using available resources

 manage and resolve customer complaints

 provide customers with product and service information

 update existing customer information

 process orders, forms and applications

 route calls to appropriate resource

 follow up customer calls where necessary

 document all call information according to standard operating procedures

 complete call logs

 produce call reports

Note: you have to work for 8 hours from 8 p.m. to 4 a.m. for 6 days in a week, Sunday will be the off day and you will be paid 15,000 BDT, monthly. You will also get incentive if you can fulfill our product/ service selling targets.

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