Answer emails, live chat and phone calls. Ongoing project 2 days a week, working 9-6 GMT. Requirements: \r\no Must have a minimum of 2 years previous customer care experience\r\no Excellent knowledge of internet and computers\r\no Fluent English \r\no excellent written English \r\no Excellent telephone manner and interpersonal skills\r\no Willingness to learn\r\no You must be able to multi-task and have excellent communication and keyboard skills\r\no Positive and flexible attitude\r\no Highly motivated and be able to work on your own initiative \r\no Professional approach