Zach K.

## BIO **Consultant** - February 2001 to Present Created B2C solutions and personal web-based tools primarily using PHP, HTML, Cold Fusion, Javascript, MySQL and XML. Projects include: * Created customizeable database reporting and issue management system used by TXU. * Developed data-backed personal logging tool for fellow cyclists. * Implemented a web based personal employment search tool to handle multiple job search strategies spanning multiple industries. **Arch Wireless** - June 2000 to February 2001 Web Programmer/Business Analyst Responsible for creation of e-Commerce solutions and B2B extranets using a mix of Cold Fusion, HTML, Javascript, SQL Server and XML. Involved in full life cycle application development, from requirements gathering and design to deployment and maintenance. Consistently met extranet implementation deadlines. * Instrumental in unifying the corporate intranet using ASP, HTML, CSS, DHTML, SQL Server, and Javascript. * Re-engineered B2B administration interface to allow internal and external product managers to launch new products in minutes, reducing product time to market by 82%. * Assisted in development and implementation of process flow management that was implemented within the Web Engineering department. **National Tech Team** - August 1998 to June 2000 Programmer/Analyst Developed the corporate intranet using DHTML, CSS, HTML, Javascript, Visual Basic (COM), and ASP. Responsible for identifying core business critical functions and processes in existing software and building proprietary interfaces between these functions and user interfaces. Provided input, including feasability studies, total cost of ownership analysis, and prototype construction, concerning technical decisions involving platform and hardware. Took initiative in creating data-backed web-enabled tools using DHTML, CSS, Microsoft Access, Oracle, and ASP. * Co-lead of a team that devised and implemented a restructuring of the company's main data-backed tool, which lead to a 50% increase in speed and efficiency. * Created tool suite for call center representatives that reduced data entry errors to nearly zero and reduced average total call times by 15%. * Increased call center representative productivity by modifying all production tools to utilize a consistent, easier to use interface. **ADT Security** - January 1997 to July 1998 Call Center Representative/Programmer Worked in the call and service centers, and later developed several tools for improving employee productivity. Utilized commercial off the shelf software to capture screen details between refreshes. Utilized undocumented functions in the existing development solutions to compare one data to another. Leveraged the corporate email system to advise service techs of updated activity. * Participated in a process-flow improvement group that decreased time to complete service repairs by 23%. * Implemented logging and alerting system for floor emplyees to decrease service issue acknowledgement times by 50% ## Area of Expertise **Summary of Qualifications** * Seven years experience developing intranet/extranet solutions * Proficent in many web-based languages * Firm grasp of best of breed database design principles * Ability to rapidly develop and implement solutions based on business logic * Expertice in providing technical support and user training * **Languages:** * ASP * VBScript * HTML 4.x * CSS 1, 2 * SQL Server (Various) * XHTML 1.x * Javascript 1.x * MySQL (Various) * PHP 4.x * Apache (Various) * XML 1.x **Platforms:** * Microsoft Windows 95 * Microsoft Windows 98 * Microsoft Windows NT 4.0 * Microsoft Windows ME * Microsoft Windows 2000 * Microsoft Windows XP * Linux (Slackware, RedHat) **Tools:** * Microsoft Visual Studio * Microsoft Internet Information Server * Microsoft Visual Source Safe * Various Editors and Compilers * Apache Web Server * Concurrent Versioning System **Office Products:** * Microsoft Word * Microsoft Excel * Microsoft Project * Microsoft Power Point **Concepts:** * Process Automation * Unit, Module, and System Level Testing * Internationalization * Useability and Accessability * OOA/OOD