Stefan S.

I'm customer service agent with 5 years of experience assisting U.S. and Canadian customers. I was trained in U.S. call center. I can provide e-mail, ticket and phone support and will do everything I can to delight your customers. Through the years of my experience as a Customer Service Agent I have managed to get skills that are very close to my personality and that I consider essential to quality customer service, such as patience, positive attitude, time management, empathy and calmness. I am always willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers. I am a full-time freelancer and i can work Australian, European or U.S. business hours.