Karina T.

I was working for Kindly Care for more than a year. I was a matching operations agent. I used to get incoming calls and also I was an outbound agent sometimes. I was mainly an inbound agent, I provided different information about our client's requirements, condition and health concerns as well as the rate, schedule and other details, if the Caregiver was a good fit for our client we used to schedule an interview directly at the client's house directly with the family.