Job Experience:
March 2009 – Present
Homemaker ~ Portage, Michigan
June 2008 – May 2009
Loan Servicing Specialist II ~ OneWest Bank
Kalamazoo, Michigan
Outline of Duties Performed :
• Used Lexis Nexis to determine all occupancy requirements for reverse mortgages and determining the
occurance of maturity events
• Evaluated validity of legal documents including Power of Attorneys, property inspection reports and
occupancy certificates
• Managed weekly reports and determined immediate maturity of reverse mortgages
September 2007 – May 2008
Senior Leasing and Marketing Consultant ~ Altman Management
Kalamazoo, Michigan
Outline of Duties Performed:
• Presented potential lessees with various living options and gave tours of apartments
• Prepared and reviewed all lease documents and noticesPrepared and reviewed all lease documents and
notices
• Maintained accounting records and marketing plans for cost effectiveness
May 2005 ~ May 2006
Customer Service Representative II ~ National City Bank
Kalamazoo, Michigan
Outline of Duties Performed:
• Answered calls in a fast paced call center as well as documenting the details of the conversation
• Performed sales calls to customers including satisfaction follow up with customer
• Explained legal rules, restrictions and benefits of reward/rebate credit cards
January 2001 ~ January 2001
Senior Escrow Closing Officer ~ Metropolitan Title Company
Portage, Michigan
• Prepared and handled legal documents such as HUD-1, Title Commitments, Transfer Deeds, Land
Contracts, Trusts and Power of Attorneys
• Verified information with local taxing authorities and prepared tax proration calculations
• Participated in various marketing projects with various lenders and REALTORS
Education:
2001
High School Diploma
Portage Central High School
Portage, Michigan