Arobindo S.

Professional with 13+ yrs insightful Experience in Project Management, Customer service, Tech. support Proven expertise in: Transition & Project Management  Customer Relationship Management  Operations & Service Delivery  Understanding of BPO operations and success in steering them to enhanced growth with vision to drive business excellence through efficient operations and client servicing.  Recognized by peers/superiors for always exceeding organizational objectives; proficient in developing efficient teams that excel.  Well versed in management of cross-functional teams; understanding of quality management in a services environment; leadership in designing of creative solutions aimed at maximizing customer satisfaction.  Demonstrated ability to effectively plan, coordinate & meet deadlines. Self-driven, able to prioritize tasks and implement changes smoothly