Kinga M.

Greeted persons entering establishment, determined nature and purpose of visit and directed or escorted them to specific destinations Operated telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments Heard and resolved complaints from customers or the public Collected, sorted, distributed, or prepared mail, messages, or courier deliveries Registered guests and assigned rooms Accommodated special requests whenever possible. Assisted in preregistration and blocking of rooms for reservations. Analyzed data to determine answers to questions from customers Transmited information or documents to customers, using computer, mail or facsimile machine. Received payment and recorded receipts for services. Performed duties, such as taking care of plants or straightening magazines to maintain lobby or reception area. Processed and prepared memos, correspondence, travel vouchers, or other documents.