Francisco S.

Im fast AND I have adapted a great ability to understand the questions posed by customers as well as to solve them efficiently. Since both in customer service and in the back office I was able to resolve situations with customers in English and Portuguese, I was able to develop an excellent base in terms of resolution using a careful and professional language. As the energy market is a related to essential goods, I was used to dealing with very complicated situations, being these emotional or logical, so much so that it made me have a whole different notion and understanding about how to deal with this whole range of sensitive situations.