Write some Software
$30-250 USD
Pagado a la entrega
We are looking for a PHP programmer that can develop a plugin for OSTicket. We need to be able to require payment from customers on a per-ticket basis.
1. User opens a ticket
2. User receives response containing a Paypal payment link AND/OR a Bitpay link. The requirement is that credit cards AND bitcoin may be used. I am not familiar enough with payment gateways to know whether this is integrated with each service or through a gateway.
3. User pays the ticket.
4. Paypal/Bitpay sends message which triggers a POST requests to a web service we host ourselves (very simple: ticket with id = {id} payment status = paid)
5. In OS Ticket's tickets overview there is another column (payment status) that turns from red to green after performing a GET request against our webservice for all tickets that have the status "paid." There should be an ability to use OSTicket's existing triggers to have specially crafted events occur (e.g., a telephone call if necessary, but this is handled outside of this proposed script.)
6. Operator solves paid ticket.
7. Customer is happy :-)
There should be different levels of service (and these should be customizable). For example:
- $10 payment receives a response within a week.
- $50 payment receives a response within a day.
- $1,000 payment receives a phone call within an hour.
This was not us, but a similar project seems to have been posted here: [url removed, login to view][1]
This was also not us, but is a request for an identical feature that I copied/pasted here: [url removed, login to view][2]
Ideally, we will likely release the plugin back to the community on an open-source basis.
I am open to further suggestions and refinements that we can establish together, and I greatly appreciate you taking the time to read and respond to this request.
Nº del proyecto: #7213237
Sobre el proyecto
4 freelancers están ofertando un promedio de $328 por este trabajo
Hi, I have lots of experience in OSTicket of different version. I know the entire system very well. You can check my reviews for previous OSTicket customization work. Your requirements are clear to me. Just one th Más