The $50 bid is for authentication and retrieving a few variables from the `Smarter Track helpdesk software` from one page. If there are additional pages involved I will have to raise my bid.
I recently built a scraper for SalesForce support desk software where the administrator would not provide my client (the end-party) API access. I will require login, password, and of course URL so I can record the streams and information that the script would be required to duplicate. Unless you're running the free version of `Smarter Track helpdesk software`, in that case I may be able to replicate your production system.
The duplication will be done in PHP w/cURL and the script can be run every so often (the SalesForce scrapper runs every 2 minutes via. crontab). The $50 bid is only for a crude implementation and requires php and cURL library available.
For the $50 I can build and host the scripting. If I host it, I can have it notify you via. your favorite instant messenger (although skype not currently supported).
If you have a linux VPS (~$10 per. month) I can set it up (meaning the scheduled scrape login and a few variable grabs), in that situation I can also include the instant message notification install and setup with a concise description on how to replicate the setup so that you can do it on your own, on another linux server, at a later date.
You will receive the full source code to the scrapping script with additional information on how the crontab entry should look. If