Online Feedbacktool (PHP/MySQL/Flash Development)

Basicly we need a flash/php based online evaluation tool. People will login to an evaluation page, give feedback and submit. on the other side of the tool, there is an admin area where the administrator can enter the feedback categories like is the service fast enough? also the administrator can get several reports. ## Deliverables Who's involved: Service Provider (SP), Customer company (C), approx. 200 employees at customer company (CE) What's the aim: SP receives feedback from CE on service quality on a regular basis How it's realized and implemented: - web application with two GUI (input GUI for CE, output GUI for SP) - flash plug-in, placed on a website - CE have acces via internet of C - SP has access via internet of SP - graphical realization of all GUI's is according to SE Corporate design (images and specifications are provided by us) How it works: - SP provides CE with access to the OFT(OnlineFeedbackTool) - via GUI the CE have the possibility to evaluate x dimensions of service quality - CE answer by adjusting interactive horizontal scroll bars between 0 (very bad service) and 100 (perfect service) or ample (red (bad), orange (ok), green (good)) - additionnally and optionally, CE can give further comments in a text field - after adjusting the scroll bars, CE transfers the result and comments to SP by clicking a button "Send" - after this, CE sees the average results of the actual day (including his votes) displayed as scroll bars? // this is? optional and can be turned on and off -? the comments can not be seen by CE - every CE has the possibility to give one evaluation per day // more than one evaluation? will overwrite older ? - SP sees all details on the feedbacks: number of feedbacks given within a time period to be specified, ? average result on each dimension (displayed again as scroll bars) - SP also sees all the comments, sorted by date & time, in a list - SP can produce a graphical diagramm (excel diagram style) with all? dimensions showing the results? ? in a time span of his choice (one day, three days, one week, one month, date X until date Y) - SP can produce an image file (PNG) of the statistics - SP can read out a text file of the evaluations and comments (XLS file or CLS file) - SP can print the results including images and text further specifications: - access only for a closed user group (online registration, login name = e-mail adress of CE, ? password is sent via e-mail, password can be changed, option "forgot your password?") - CE stays anonymous, answers and comments must be related to a user profile but hidden for all reports - moving at least one scroll bar of the? X is obligatory for CE before he's allowed to press "Send", ? scroll bars not yet moved by CE, are displayed as inactive at his GUI and are not counted - button "Cancel" as alternative to "Send" - SP has full control of the programme (administrator) and defines other administrators **technology:** Flash, PHP and MySQL