SaaS Platform Support

We are redesigning our SaaS platform, including upgrading to new technology, adding new features and functions, and improving the flexibility and performance of the system. The Redesign project is scheduled to be completed over the next 5-6 months. We are looking to contract a freelance developer to learn the intricacies of the current platform and provide daily support for problems, enhancements, maintenance, and changes for items identified by the business or for requests generated by customers. The individual who fills this position must be able to work independently as well as part of a team. Excellent English communication skills are a must. This individual will need to be able to converse with non-technical staff to diagnose and address issues, understand and implement new features, and clearly explain technical solutions in non-technical terms. Current staff members are slated to devote approximately 25% of their time to supporting the current platform and the contract programmer, and 75% on the redesign project. The current developers will assist the contracted individual in troubleshooting and debugging issues, and will direct the individual on where and how to correct problems or implement solutions. It is imperative that the contracted resource be a self-starter with the ability to quickly digest the intricacies of a complex system. The company is located in Princeton, NJ, USA. The contracted individual will be required to be onsite in Princeton for at least the first several weeks of the project. There may be some flexibility in working remotely once the individual has gained sufficient knowledge to support the system, but there are no guarantees. ONLY INDIVIDUALS WHO INDICATE IN THEIR PROPOSAL/RESPONSE THEY ARE WILLING TO COMMUTE TO PRINCETON, NJ, WILL BE CONSIDERED FOR THIS OPPORTUNITY. Before an agreement is reached, the selected individual must complete a phone and/or in person interview with our Lead Developer and members of the development team.