- What is your current delivery ratio? percentage of your Open rate?
- Are you using any email hosting provider?
- Do you have your own domain hosting provider?
- What email marketing tool are you using? Sendy with Amazon SES or mailchimp or Jango etc.?
- If you have your own domain, do you have configured all requirements such as DKIM, DMARC, SPF, rDNS, SMTP banner and SMTP greetings? No matter if you are sending through some other SMTP provider.
- Do you use Unsubscribe link in each of your email?
Anyway, to resolve your issue for a long term, I would require the following access -
- Your email sending tool/site
- Your DNS hosting provider access where from I can tune your DNS records.
- Your email hosting access.
- I also need to analysis your email headers. For this I would require you to send me test emails to my accounts (Yahoo, Gmail, hotmail/outlook/msn/live) or you can provide me your email domain to do an initial investigation before I get this project.
- I also would need to investigate your template you are using to send mass emails.
However, thank you to read and let me know if I can do anything. Please take note, if you are having email inboxing issues which seems to me from your project details, this takes to be resolved within 3-7 days and some cases a little more. So you have to have a good understanding on this.
Many thanks.
Probal Rahman