Choose one large organization. Pretend that you are an ITIL consultant hired by the organization to create an IT Services plan. Develop a report of 2500 or more words in which you 1) briefly describe the organization you have chosen and 2) complete the following:
[login to view URL] an IT service (you can choose whatever IT service you like) using learning objectives 1a, 1b, 1c, 1d, and 1e.
[login to view URL] an IT Service Strategy using learning objectives 2a, 2b, and 2c.
[login to view URL] an IT Service Transition Plan using learning objectives 3a, 3b, 3c, and 3d.
[login to view URL] a brief IT Service Operation Guide using learning objectives 4a, 4b, 4c, 4d, and 4e.
[login to view URL] a CSI Plan using learning objectives 5a, 5b, and 5c.
Organize the project according to the above 1-5 steps.
The KEY guiding principle to help you craft a solid plan is to make sure you understand and explain WHY each step is important and WHY your recommendations for each step will work to help the organization.
I am an ITIL V3 Expert certified with 13 years of experience. I have implemented ITIL for large customer of my IT organisation. I am also freelancer trainer for ITIL all modules.
Relevant Skills and Experience
ITIL V3 Expert certified professional with 13 plus years of experience in the field
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A Network Solutions Engineer Specialized in Cisco , Microsoft Based Solutions and linux. Working in Networking and Technical Training Fields.
Qualifications:
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- Advanced Route (BGP & MPLS)
- Preparing for CCIE R&S
- Preparing for Cisco (Security & Data Center) Tracks.
- Preparing for ITIL Foundation.
- System analysis
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