Imagen de perfil de tomislavd
Bandera de Croatia Zagreb, Croatia
Miembro desde el 4 de agosto de 2011
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Please consider my portfolio for your Call Center projects. During my tenure till date I have been working as a Call Center and can handle any type of Cisco projects as I owe all the required skills for it. I can benefit your projects as I have sound experience in Jabber and Microsoft Exchange Technician. I have the ability to work collegially along with the team or as an independent freelancer. I look forward to being hired by you.
$15 USD/hr
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Cisco UCCX Finesse implementation

Feb 2015 - Feb 2015 (1 month)

Implementation of Cisco Finesse as part of Cisco UCCX 10.6 version. Customization done per customer request.

B.Sc.Electrical Engineer

Jan 2012 - Dec 2014 (2 years)

Design and implementation of IP telephony solution based on Cisco Unified Call Manager

Cisco Contact Center Express

Jan 2010 - Dec 2014 (4 years)

Design, testing and implementation of complete solution for Contact Center based on Cisco VoIP technology (Cisco Unified Call Manager 10.x, UCCX Express 10)

Motorola, Ceragon Wireless

Jan 2001 - Dec 2002 (1 year)

Motorola and Ceragon point-to-point and point-to-multipoint radio links in Albania nation-wideproject.


B.Sc.Electrical Engineer

2002 - 2008 (6 years)


CCNP Voice (2014)


Cisco Certified Network Professional Voice (CCNP Voice) validates advance knowledge and skills required to integrate into underlying network architectures. Furthermore, this certification validates a robust set of skills in implementing, operating, configuring, and troubleshooting a converged IP network. With a CCNP Voice certification, a network professional can create a collaboration solution that is transparent, scalable, and manageable. The CCNP Voice focuses on Cisco Unified Communications Manager (formerly Unified CallManager), quality of service (QoS), gateways, gatekeepers, IP phones, voice applications, and utilities on Cisco routers and Cisco Catalyst switches. Additionally, the integration and troubleshooting of Cisco Unified Communications applications are now covered in the CCNP Voice, specifically the Cisco Unity Connection and Cisco Unified Presence applications.

CCNP Wireleess (2014)


Cisco Certified Network Professional Wireless (CCNP Wireless) certification addresses the need for designing, implementing, and operating Cisco Wireless networks and mobility infrastructures. CCNP Wireless certification emphasizes wireless networking principles and theory. It also recognizes the expertise and technical acumen of wireless professionals who can assess and translate network business requirements into technical specifications that in turn, are incorporated into successful installations.

RADWIN (2012)


Certified to install, commission and maintain RADWIN radio equipment

Cisco WIMAX (2009)


Cisco WIMAX Installation & Commissioning Qualifications Cisco WIMAX Field Engineer Specialist


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