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@mladensavic90
Bandera de Serbia Belgrade, Serbia
Miembro desde 1 de marzo de 2015
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mladensavic90

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Team player Responsible person Communicative person Skills: Data entry HTML CSS Java Android
$5 USD/hr
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Experiencia

Service Design Consultant

Jun 2014

-Working closely with other members of Oracle ES Team to implement a multi-functional business solution. -Performing testing with already pre defined test cases -consultant for deployment of the Oracle Enterprise Services for internal and external customers -advise costumers to achieve optimal deployment of the Oracle ES -managing setup, testing and deployment of the Oracle ES

Help Desk Specialist

Oct 2013 - May 2014 (7 months)

• Follows appropriate policies and procedures for creating, updating, escalating and closing tickets. Attention to detail. • Log and track calls in a database and maintain a knowledge base for related problems • Providing updates, status, and completion information to customer and management. Assign ticket severity. • Initiate part order & Field Tech dispatch to coordinate with customer SLA.

Educación

Bsc in Information Technology

2008 - 2013 (5 years)

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