Vicidial Call Center Installation
Qendar was dialing manually all their leads. They didn't want to annoy their leads by downing power dialing. I installed Vicidial Call Center suite and configured it to dialing only one call per agent available. They increased their productivity by more than 30% and they still take good care of the leads they dial.
Mi perfil
Hi! Facundo here. I'm a VoIP expert who also codes. I've been working with Asterisk and Linux for more than 10 years. I have deep knowledge of the SIP protocol and other telephony specific signaling like MFC/R2, SS7 and ISDN. I can code AGI applications, as well as dialplan in the extensions.conf. I have practical experience in: - Coding in PHP and SQL - Basic coding in Javascript - AGI, AMI, AJAM (Asterisk related "languages") - FreePBX, Elastix, Issabel: + Virtual PBX in Amazon Web Services, Linode, Digital Ocean + Configuration of all modules + IVR design + Customization - A2Billing + Billing + IVR + Reseller Solution - Vicidial + Power dialing + Outbound campaigns + Inbound Campaigns + Custom Reporting I speak Spanish, English and French. Feel free to hire me.
