I have been in this field of work for more than 3yrs. Fluent in Oral and Written Communication Skills in English is a great factor for me to be hired in this kind of business, to add more, Listening skills is also a must for me, This characteristics is the best foundation that i have developed within myself. I must say that in order for you to express and explain the details of your job description, you should know how to deliver it well, by listening, you can meet or satisfy the needs of your client, In this case, you will be a productive individual! Aside from that, i am not the typical applicant that would say, you should hire me bec. Im hardworking, flexible, trustworthy, etc. Bec. I believed that if you are focused, determined, have a positive outlook in life, do have an inspiration.. Which is my Family, can accept Failure, this will all be a most important things to perform well in everything that you will be doing. Last, Trust and Pray to our God!Best tool ever.