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$5 USD / hora
Bandera de PAKISTAN
faisalabad, pakistan
$5 USD / hora
Aquí son las 2:12 p. m.
Se unió el febrero 9, 2019
0 recomendaciones

Muhammad Akif N.

@akif99

4,6 (13 comentarios)
2,0
2,0
100%
100%
$5 USD / hora
Bandera de PAKISTAN
faisalabad, pakistan
$5 USD / hora
69 %
Trabajos finalizados
87 %
Dentro del presupuesto
64 %
A tiempo
13 %
Tasa de recontratación

Customer Support | Ecommerce VA | Admin Support

Are you looking for a seasoned Customer Service Specialist, Admin Assistant or Virtual Assistant with more than 5 years of experience in Customer Service, Sales, Order Taking, Live Chat, Email Support, and Executive Assistant (Direct reporting to the CEO)? If your answer is YES, you landed on the right profile. I oversee everything for customer service with my multi-tasking abilities. Leading the team to provide 100% customer service and ensure customer satisfaction. Leading the team to success. I am a Customer support agent having 5 years experience of handling American, Canadian, European, and Australian Clients. That is why I can easily manage the customer even if he/she doesn't proficient in English. I can easily handle and communicate with all kinds of accents. ?️ My expertise is mentioned below: ➡️ Live Chat Support, ➡️ Call Handling, ➡️ Email Support, ➡️ Administrative tasks ➡️ Document controlling using Google Sheets ➡️ Social Media Marketing, ➡️ Sales over inbound and outbound calls, ➡️ Appointment Scheduling ➡️ Complaints handling with the resolution with both inbound and outbound call ➡️ Billing Management ➡️ SMS marketing via different SMS marketing platforms as a highly competent ➡️ Quality assurance ➡️ Market research analyst ➡️ Lead Generation (Phone Call / Web searching) ➡️ E-Commerce {​​​​​​​​​​Shopify, Amazon (Product researching, Product listing etc.) ➡️ WordPress, blogger ➡️ Google Suit ➡️ List Building ➡️ Data Entry ➡️ Data Scraping ➡️ Email Marketing ➡️ Social Media Management ➡️ MS Office (Word, Excel, PowerPoint etc.) ? Having hands-on experience on Tools/Platforms Used - ☀️HubSpot ☀️Zendesk ☀️Shopify ☀️Salesforce ☀️HubSpot ☀️Fresh desk ☀️Google Workspace ☀️Woo-commerce ☀️Bigcommerce ☀️Amazon ☀️Aliexpress ☀️Gorgias, ☀️Intercom ☀️Helpscout ☀️Outlook ☀️Gmail ☀️Google Spreadsheets ☀️MS Excel ☀️Oberlo ☀️Dropified ☀️Asana ☀️Trello ☀️Slack and multiple CRM software. I have also used extensive software provided by clients and I can easily get trained on them. My additional abilities are as follows: - PA/EA/OM - market research, research - international relations - International advancement - connections with key agents (suppliers, clients, freelancers, staff, shareholders...) - recruiting - developing and implementing a strategy - agreement adherence - agreement drafting - negotiating - travel management Having the ability to use positive language, patience, politeness, and attentiveness. Ability to communicate clearly with the knowledge of the matter. Maintaining customer records by updating account information. I am creative and a researcher so I can easily communicate with clients. I am an upbeat and helpful personality and am willing to learn. The next step would be to set up a call, where we will cover: -Your current situation -Where you want to be -How I can potentially help you get there Thank you!

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Mostrando 1 - 5 de 13 reseñas
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1,8
$140,00 USD
The project was not completed.
Electronics
Electrical Engineering
PCB Layout
Product Design
Circuit Design
Avatar del usuario
Bandera de Alexander S.
@defencore
hace 25 días
5,0
$20,00 USD
Great writer! Recommend him to everyone!
W
Closed User
@wyattconnolly221
hace 4 meses
5,0
$20,00 USD
Working with Akif was Nice
B
Closed User
@belangert12
hace 4 meses
4,0
$36,04 USD
Good work , can be of good help with future work
Microcontroller
PLC & SCADA
Internet of Things (IoT)
A
Bandera de Al M.
@alokmazumdar
hace 11 meses
1,0
$150,00 USD
? Would you like me to describe it in a few words? waste of time
C Programming
Electronics
Microcontroller
Embedded Software
Arduino
A
Bandera de anilyalcinn1
@anilyalcinn1
hace 11 meses

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