Mathias Raphaël M.

Having worked in an online store for 3 years. I have experience in managing the main tasks related to customer service and writing product sheets ​​: — Informing customers about the status of their orders. — Order processing on DSers and AliExpress, — I have already managed more than 20 Shopify stores: ​ Promo code creation ​customer management (email) ​Order creation ​Product import via DSers. I also know how to use the tools needed to get the job done: Freshdesk, Zendesk, Gorgias, Facebook, Instagram, Gmail, Outlook. I also know how to manage disputes on PayPal. Do not hesitate to contact me, because I am ready to take up any challenge.