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$2 USD / hora
Bandera de PHILIPPINES
antipolo city, philippines
$2 USD / hora
AquĆ­ son las 4:51 p. m.
Se uniĆ³ el junio 26, 2020
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Geralyn Deyro F.

@Gerafrancisco

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$2 USD / hora
Bandera de PHILIPPINES
antipolo city, philippines
$2 USD / hora
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Email Support Specialist

I have worked with various International Accounts and have done different types of Customer Service jobs such as Voice, Email, and Chat supports. I have knowledge of some retail online accounts and can be trained in other fields/expertise. I am knowledgeable in using Microsoft Office, Google Apps (Google Docs/Google Spreadsheets), PDF, Slack, etc. I have good writing and typing skill. I do good in clerical and analytical tasks, as well. I would like to take this opportunity to boost or level up my knowledge and experience. I believe that I am well equipped with a proper skill set. I am trainable, flexible and I have the ability to solve complex issues, focus during chaotic situations, and ability to prioritize and organize at work. Thank you for checking out my profile!

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Experiencia

Email Specialist

Magellan Solutions
ene 2019 - Presente
I am currently working as a Senior Agent in this Retail account. I answer customers' inquiries, worldwide, about the delivery, quality, payment, and account issues. I also handle assigned and selected escalated tickets from my team.

Email Support Representative

Motif Limited
mar 2018 - sept 2018 (6 meses, 1 dĆ­a)
I worked as a Non-Voice agent under an online make-up subscription account, assisting the customers' issue about their concerns regarding their orders, accounts, and payments.

Customer Care Service Representative

Alorica Philippines
ago 2017 - feb 2018 (6 meses, 1 dĆ­a)
I worked as a phone and email support addressing the customer's issues about their orders, accounts, and payments.

EducaciĆ³n

BS Electrical Engineering

University of Rizal System-Rizal State College, Philippines 2011 - 2016
(5 aƱos)

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