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Milestone Payments

The Milestone Payment system is the recommended mode of paying freelancers on the site. It offers protection to both clients and freelancers by giving equal control over created payments for awarded projects and accepted quotes. Every Milestone Payment that is created will have its own invoice that can be viewed and downloaded from the project page itself. Using the Milestone Payment System also makes our Dispute Resolution Service available to you, which allows contesting the return or release of in progress Milestone Payments.



For Clients


Creating Milestone Payments automatically charges the client's account balance or verified payment method. Freelancer.com will then hold the funds until the client chooses to release them to their freelancer.


From the project’s Payments page, under Created Milestones, you can view the Milestone Payment you created. Under actions, you have the following options: 1) Release, 2) Request Cancellation, and 3) Dispute. 


Releasing Milestone Payments transfers the funds to the freelancer’s account. By releasing payments, clients acknowledge complete satisfaction with the freelancer's delivered work.


For Freelancers


You can view the created Milestone Payments from the project page.

Under actions, you have the following options for the Milestone Payment: 1) Request Release, 2) Cancel, and 3) Dispute.


Cancelling Milestone Payments cancels the pending payment and returns the funds to the client's account. Note that cancelled Milestone Payments can no longer be disputed through the Dispute Resolution Service

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