Customer Service Specialist: Is a full time, permanent position that offers full benefits beginning on your first day of employment. Genpact is searching for dynamic, open-minded, mature individuals for this position, located in our Richardson, TX office. There is no opportunity to work remotely.
The duties of the position will be to receive and respond to inbound customer calls, e mails and chant; gather and verify required information, Comprehend customer request, for product or services and ensure proper security procedures are followed.
Ideal candidates attributes:
Strong customer service skills.
Excellent written and verbal communications skills.
Skills/Attributes:
Ability to quickly collect relevant data to get to the right solution
To work in a fast-paced, hectic, changing environment
Should demonstrate strong active listening skills & probing; able to display solution-focused approach & “can-do-attitude”
Requirements:
Education: High School Diploma/GED;
Hello,
Hope you are doing well. Upon read your task details i can understand well about your concern. I am very much happy to inform you that I have better experience on working on Customer support executive more than 6 years. I dont believe in copy paste cover letter that why i am not writing here anything. Can we have a chat for more information ? Ask me if you have any question. I will be happy to answer.
Looking for long term relationship. I am ready to start immediately.
Warm regards.
Hi This is Ivan Dizon from Philippines, I was former Call Center Agent for almost 8 years. I’ve handled, Telco’s, Microsoft, Logistics. I understand what your expectations about the job posted. Please let me know if I can be any assistance for you.
Hello Sir,
I have read your requirements and I'm sure that I can provide you the best solution. Because I have 3 years of experience customer service industry handing US & UK customer and provide exact resolution quickly.
Let's have a quick chat session of 5 minutes and discuss about the work and help me out with the product knowledge so that I can understand exactly what resolutions to be provided.
Well. I’ve been working for the past Three years as a Virtual Assistant and Office Staff. During that time I’ve been trained and learned on a number of different software platforms and systems. I'd really describe myself as a person with a versatile skill-set, a lot of integrity and a willingness to go the extra mile to satisfy a customer. Now I’m looking to take my career to the next level and move out of contract work into a full time employee for a company where I can be a part of a team, but also allows me to focus my energy on my best strength, working directly with customers. I’d like to build a long term career that lets me focus on professional growth.
Hi! I've been into Virtual Assistant game for last 5 years and know the job well enough to offer you my service. My English level is Advanced, my Computer Skills are off the charts and my work discipline is steel. If that is what you require -- let me know and we can start working.
Respectfully, John B.
I believe that my more than 8 years of experience in the outsourcing industry doing project management and customer support as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization.
I have played a major role in promoting the growth and success of my current firm, Your Virtual World. My current tasks include meeting with international clients to discuss the company’s products and services, closing deals and contracts for various outsourcing services, maintaining good relationship with existing clients, plus other operational functions. In addition, my experience with YVW has provided me with the extensive experience in communicating information between clients and technical/non-technical personnel.
I am an effective organizer and planner. My outgoing and friendly nature allows me to interact well with staff members at all levels and with clients. I also possess technical, negotiation, and vendor management skills.
