I bring in 10+ years of experience in Customer support success and Next Gen CX service engagement on Cloud with the required gig workspace skills and agility to independently deliver and manage achieve customer support objectives and goals that can help customers and clients succeed and scale up in their experiential journey with your organization. I am passionate about bringing in new customers/clients to your existing business portfolio, keeping the existing ones content and satisfied while ensuring absolute customer retention. I strongly believe in deep learning of product/services that builds on a strong product knowledge foundation that can effectively mitigate customer issues and problems. I also believe that Adaptation to changes, smart time management and prioritization skills , emotional intelligence and the quotient ability to be able to learn new concepts and methodologies, technologies, tools and new processes is imperative to render quality real time customer fulfillment and experience deliverables. I would be more than exited to discuss and engage with your team and management on how I can bring in value with my experience to try meeting your expectations and requirements.