Part time Customer Service Role

Cerrado Publicado hace 7 años Pagado a la entrega
Cerrado Pagado a la entrega

Warm & friendly person needed to help make people smile when they contact us

• You decide how the job fits into your weekly and daily routine (offered part time, anticipated around 40-45 hours/month)

• Your work helps people to be happier and healthier

• You have the opportunity to grow with the role

• You get free dance lessons (if you live in Adelaide, South Australia)

As a Client Relationship Assistant with Move Through Life Dance Studio, you'll be the person on the end of the email or phone who helps adults to include dance classes as an important part of their lives.

To keep the Move Through Life community humming along, you'll be responding to plenty of emails and phone calls. You'll answer questions, offer advice, resolve problems, provide encouragement, and, most importantly, make sure everyone who contacts us feels welcome and valued.

WE ARE:

A dance studio that caters specifically to adults of all ages, offering a dance classes in a range of styles (ballet, contemporary, jazz, tap, mature dance, dance conditioning) in a dozen locations across Adelaide. We believe that everyone can join a dance class as a way to stay active and keep moving. It doesn't matter if they've never danced before, if they have but not for a long time, or if they're a lifelong dancer. We're not just in the business of running dance classes. We are in the business of increasing happiness and wellbeing through dance classes.

IN A TYPICAL DAY YOU MIGHT:

• help someone to overcome uncertainty and give dance a go

• help someone work out which dance class will suit them best

• encourage someone to take that first step and book a trial class

• answer questions about pricing, timetable, locations, use of our booking system

• help people to book and cancel classes (and show them how they can do it themselves)

• seek feedback and request testimonials, ratings or reviews

• inspire someone to take out membership

THIS JOB MIGHT BE FOR YOUR IF:

• you want flexibility and autonomy in your working life

• you enjoy helping people, and see even a complaint as an opportunity to create a happy customer

• you want your work to help make people healthier and happier

• you think on your feet, you like learning new things, you can learn quickly, and you enjoy finding a better way to do things

• you communicate clearly, you write and speak well, and you are warm, friendly, and encouraging

• you don't mind picking up the phone instead of just sending another email

• you want a role that you can grow with as the role grows

TO LAND THIS JOB, YOU NEED TO:

• have experience working with people

• be a pretty quick typist (as there are a lot of emails to respond to)

• know how to spell and use grammar correctly (although not be afraid to use a conversational tone)

• be able to follow written procedures (including email or phone scripts) but you can also develop and improve them

• be pretty savvy with computers, including using popular online tools like Mailchimp, Survey Monkey, and others

TO APPLY

Read through the Job Info Pack, then send us an email that includes your CV, as well as a covering letter that outlines why you'd like to join us, and what you have to offer, to *Removed by Admin*. If you want to chat before submitting an application, phone Jo on*Removed by Admin*.

Make sure you send your application through by Sunday 2 April 2017.

Servicios al cliente Manejo de email Excel Freelance Soporte telefónico

Nº del proyecto: #13390816

Sobre el proyecto

39 propuestas Proyecto remoto Activo hace 7 años

39 freelancers están ofertando un promedio de $1178 por este trabajo

schoudhary1553

Greetings sir, i am an expert freelancer for this job and your 100% satisfaction is assured if you allow me to serve. Here is the reason. Why you should pick me? a) I am a very expert and have the same kind of ex Más

$1500 AUD en 30 días
(189 comentarios)
7.1
samjohnyb4u

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3.5
tuhindo82

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5.1
hmartinez61184

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$1250 AUD en 20 días
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5.7
manaindia

Hi, Hope you are having a Sunny Day :) I am applying for this part time Customer Service Role. My strengths are my voice and my attitude while talking to people, my email communications and my quick turn around time Más

$888 AUD en 22 días
(2 comentarios)
1.3
bpo0995

I have been working in customer service for over ten years and have worked with many companies to handle their phone, chat and email support. I have good typing speed and have good writing skills as well. Please ge Más

$1666 AUD en 30 días
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1.1
jsrplus

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$777 AUD en 30 días
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0.0
Mrsakandelidze

A proposal has not yet been provided

$1000 AUD en 22 días
(0 comentarios)
0.0
temeishies

I have a passion for helping others and knowing that I can make a difference. I will respond to emails in a timely manner.

$944 AUD en 2 días
(0 comentarios)
0.0
alexbrown439

I should be your candidate of choice for this job not only because am a professional in this business, but because of my urge to get this done and my 100% guarantee you will be astonished of my work and the timely fash Más

$1250 AUD en 10 días
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michcruz22

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$1111 AUD en 20 días
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annarans

A proposal has not yet been provided

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renx8

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markais

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organizerjanet

A proposal has not yet been provided

$1250 AUD en 20 días
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MacAngelo

I think I am qualified, because I am studying front office witch is in line of giving costumer a satisfying services.

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vibhutiverma45

A proposal has not yet been provided

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mcsmarketing

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anilexp

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jemima2

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$1250 AUD en 20 días
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