BELGIAN Freelancer Needed - Testing Digital Customer experience
€750-1500 EUR
Pagado a la entrega
Please read the following with attention:
We ONLY need BELGIAN freelancers, with an ANDROID phone and able to understand and read French
D-Rating is a French start-up digital rating agency created in January 2017. To know more about the company, please check www.d-rating.com.
We are looking for a number of people to test client experience in about 14 companies. This is a part-time project and each participant has a goal to test the digital client experience for 5-7 enterprises, following a precise methodology. The participants need to
- Realise 3 journeys (on line or very rarely in the agencies)
- Test the communication channels
- Test the availability of digital functionalities (web and app)
- Evaluate the level of complexity to obtain certain products on the portals of the enterprises
In total, 67 hours of work is required, which are distributed within 7 weeks.
Week 1 11,5
Week 2 3h
Week 3 6h
Week 4 15h
Week 5 15h
Week 6 15h
Week 7 1,5h
The participants need to be
- Belgian nationals and reside in Belgium.
- Present in their address at least for some hours nearly every day during the time of the project.
- Available for the project between 9.00-12.00 or 13.00-16.00
- Fluent in Dutch, English or French and be able to communicate in English and read in French during the project
- At ease with technology (computers, smart phones, Google Sheets)
- Attentive to details
Necessary material
- Performing computer with a high-speed internet connection
- A well-performing Android phone (latest updates completed, maximum 3-4 years old) is mandatory.
- Printer and scanner
The rate: 35 euros per hour. The fixed payment will be 2345 euros.
Nº del proyecto: #17088654