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Chat Support for Online Software Company

Do you have at least 3 years experience providing live chat support to subscribers of online software? If not, please do not bid. If so, this job may be for you.

If you have not provided live chat support for online subscriber based software, do not bid on this project. Online shopping websites and telecommunication companies do not count as online software.

Starting out we are accepting bids for $2-$5/hr (based on experience) for 30-40 hours/week for the foreseeable future. Most people will start at 3/hr and work their way up. We are looking for someone who wants a long-term job, not someone who is on here each week looking for something new. If that is you, do not submit your bid. Meaning, we are looking for a long-term relationship with you. We want to provide you a stable job that you enjoy and one that allows you to develop your talents.

I need to know that you are able to follow instructions so when you reply, answer ALL of the following questions. Any proposals that do not will be declined (regardless of how impressive your resume is).

--How many years experience do you have with live chat support?

--Do you hold any type of certification?

--How is your written English and comprehension? (You will not take voice calls.)

--Do you have knowledge of the construction industry?

--Do you currently have any experience with accounting software? If so, which one.

--What are the minimum and maximum hours you can work each week?

--Between the hours of 7AM - 4PM EST (Monday-Friday), which time are you able to start your 6-8 hour shift?

--Do you have any experience with CRM software? If so, which?

--Do you have basic technical knowledge (how to clear cache, open tabs in new windows, etc)?

--Do you have experience with WordPress?

--Have you worked remotely from your home before?

--Have you been a team leader or supervisor before?

Do not submit a bid if you are doing so on behalf of an agency as it will be reported to Freelancer.

When you submit your bid, start it off by saying this, "I have read the full details of your project." If I do not see that string, the bid is removed.

I look forward to hearing from you!

Habilidades: Atención al cliente, Servicios al cliente, Soporte técnico, Chat Operation, Administrative Support

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Información del empleador:
( 59 comentarios ) Lexington, United States

Nº del proyecto: #32184559

14 freelancers están ofertando un promedio de $4 / hora por este trabajo

(9 comentarios)
6.2
mohamedBJ

Hi I have read the full details of your project and can start right away As a freelancer, I try to make my clients' lives easier by giving them a positive experience and handing over quality work. Still not sure I am Más

$5 USD / hora
(10 comentarios)
5.9
FirstChoiceWeb

Hello There, "I have read the full details of your project." My Name is Himanshu; I have 7 years experience of working as a virtual assistant for different businesses. Here are the answers to your questions: I have Más

$3 USD / hora
(1 comentario)
3.9
bpo0995

I have read the full details of your project. We are a customer service company offering live chat service for 24/7. We provide both software and agents however you can use your own software if you like. Our agents ha Más

$5 USD / hora
(2 comentarios)
1.6
sarveshram0405

Hi i have read the full details of your project I have experience in customer service both voice and non voice process. I can handle email and chat. I have a good typing speed of 50 wpm. I have experience in internet r Más

$2 USD / hora
(1 comentario)
0.4
AZTURK1

I have more than 5 year experience in Windows&Linux Servers and AWS&Azure Clouds ✅24 hours availability ✅Unlimited revisions ✅Fast response Microsoft® Certified ** MCSA | MCSE | MCT ** Let's connect over chat to dis Más

$5 USD / hora
(0 comentarios)
0.0
ARTICLEYOUWANT

"I have read the full details of your project." Hi, I have seen your project details and completely understand the requirements. Kindly, award me this project so that we can discuss it briefly and start working.

$5 USD / hora
(0 comentarios)
0.0
duchessoma

Hello , I have read the full details of your project.I have over 3 years live chat support experience.I have a certificate under technical support fundamental with cousera. I am fluent in English.I do not have knowle Más

$5 USD / hora
(1 comentario)
0.0
folababy028

“I have read the full details of your project “ 2yrs and 4months Yes, HND in Computer Science Good Yes, ( Edorbi Limited more than 3years) Yes, Excel 35hrs per week 8am No but I can learn Yes Yes, I am a blogger and I Más

$5 USD / hora
(0 comentarios)
0.0
kuppz123

Greetings Handsome/Beautiful prospective client! I guess you're probably wondering where's my CV. To be honest with you, I don't have one. Well, I used to have one before but the last time I've updated it was 2 years a Más

$4 USD / hora
(0 comentarios)
0.0
AntonioCDZ

Hi, I'm interested in your project as I'm also looking for something that is durable and not just new freelancers every day, I have experience in the customer service segment for 2 and a half years, it's not the desire Más

$3 USD / hora
(0 comentarios)
0.0
AvisekRaj

Hi There, Greetings! We have gone through your Requirements and Understood them Perfectly. We are Highly Interested in your Project & Ready to Start NOW! We are committed to providing “Highest Quality” cost-effective Más

$2 USD / hora
(0 comentarios)
0.0
Derickq

I have read the full details of your project and I would like to express my sincere interest in the Chat Support position you have available. As a highly skilled and forward-thinking leader with comprehensive 5 years Más

$5 USD / hora
(0 comentarios)
0.0
johannabayabao23

I have read the full details of your project. You may check the following for my answer in the question provided. --How many years experience do you have with live chat support? 3 years --Do you hold any type of cert Más

$4 USD / hora
(0 comentarios)
0.0