Virtual Assistant - Chinese Natives Only

£2-3 GBP /hora

Cerrado

Publicado hace 27 días

£2-3 GBP /hora

I need a detail-oriented virtual assistant to keep our small e-commerce operation running smoothly, with the main focus on getting customer orders out the door quickly and accurately. Core responsibilities • Purchasing & order prep – source the requested products, generate shipping labels, and get each parcel ready for the post. • Stakeholder communication – send brief, regular updates, answer basic enquiries, and pass key information to other team members while keeping our shipping data tidy. • Returns & faulty items – log any issues, arrange replacements or refunds, and note trends so we can improve. What success looks like • Every order has the right item, label, and tracking number before the daily cutoff. • I receive concise progress snapshots (numbers shipped, issues flagged) without prompting. • Customer questions are acknowledged within agreed time frames and escalated only when needed. This is a straightforward role to start, perfect for someone who already handles similar mailing tasks and is comfortable juggling a few chat threads during the day. Familiarity with online purchasing platforms and basic spreadsheet updates will help you hit the ground running.

ID del proyecto: 39957374

Información sobre el proyecto

2 propuestas

Activo hace 24 días

Ubicación: Guangzhou, China

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2 freelancers están ofertando un promedio de £6 GBP /hora por este trabajo

@tommingw

I have experirences for such job, and I am located in Guangzhou China, it is easy for me to do this job.

£3 GBP en 40 días

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@yuik9

Dear Hiring Manager,尊敬的招聘经理， I am very interested in the Virtual Assistant position to support your e-commerce operation. I have experience handling online order fulfillment, purchasing, and shipping tasks with a strong focus on accuracy, timeliness, and customer satisfaction. In my previous roles, I have managed product sourcing, generated shipping labels, and prepared parcels for dispatch, ensuring that every order reaches the customer correctly and on time. I understand the importance of detail-oriented work in a fast-paced e-commerce environment. I can manage multiple chat threads, respond to customer inquiries within agreed time frames, and escalate only when necessary. Familiarity with online purchasing platforms and workflow organization allows me to hit the ground running and contribute to keeping your operation smooth and efficient. I look forward to the opportunity to support your team and contribute to your e-commerce success.

£9 GBP en 40 días