Customer Satisfaction Survey

Cancelado Publicado Jan 15, 2013 Pagado a la entrega
Cancelado Pagado a la entrega

We are in need of someone that understands how to create compelling questions for customer satisfaction surveys regardless of the size of the business or the industry that business is in. We will defer to your expertise on what information should be collected from the customer, the questions that should be asked and the number of questions (anywhere between 20 and 30) to ask in order to get a meaningful result. The survey scale will be based on from 1 to 10 (1 being the worse and 10 being the best) and they questions should be worded to reflect that. Again, this will be up to you how to word the numbering on the scale depending on the questions. But we wish to keep it simple for the customer.

Once you have created the questions, you will need to supply solutions that will help the company improve their customer's satisfaction with them based on the rating they have been given on a particular question.

Anyone having experience in market research, focus groups, customer satisfaction, advertising and public relations is encourage to bid. We will take your work history and rating into account, but more importantly we will read what you propose on this project.

Estudios de mercado Relaciones públicas Investigación

Nº del proyecto: #4131776

Sobre el proyecto

17 propuestas Proyecto remoto Activo Feb 18, 2013

17 freelancers están ofertando un promedio de $378 por este trabajo

funnyhoney

PMP, MBA in marketing/ HR and professional market researcher/ writer. Sample from previously written survey attached.

$350 USD en 7 días
(65 comentarios)
7.1
fastwork

Hello, Ready to start immediately. Please refer PM for further details.. Thanks..

$300 USD en 0 días
(7 comentarios)
5.5
smtechnology

Hi, Further details in PM. Please check. Thanks!

$250 USD en 4 días
(48 comentarios)
5.4
SteveLong

Hello, I run a small but professional market research organisation in the UK. We are very experienced at constructing, developing, deploying and analysing surveys. Plese see my personal message for more background. Más

$600 USD en 14 días
(4 comentarios)
3.3
tamrakar81

Hi, I have gone through your requirement and I am glad that We can accomplish this task, Please give us opportunity to work with you. Please check PM . Thanks, TTS Team

$750 USD en 10 días
(4 comentarios)
2.9
hardworker321

Hi I have sent my application via PM

$250 USD en 2 días
(3 comentarios)
2.4
rozette3

Awaiting your confirmation to start on this project. 100% satisfaction guaranteed!! (Please refer private message)

$350 USD en 7 días
(0 comentarios)
0.0
johnclay

I am a market research professional with extensive experience in designing customer satisfaction and customer loyalty surveys in consumer and B2B markets, and across multiple countries and languages.

$400 USD en 3 días
(0 comentarios)
0.0
mitalimitu

I have been extensively involved in various market, media and communication, health, evaluation, education research studies, training and project management which includes preparing technical and financial proposals, p Más

$450 USD en 20 días
(0 comentarios)
0.0
LillaSmith

I'm a graduated sociologist. I've done every kind of research in the university and I edited questionaries for a market researcher company. If you need sample question I'll provide you, just let me know more about your Más

$400 USD en 5 días
(0 comentarios)
0.0
surchristy

Hello, Kindly check pmb sent, thanks.

$250 USD en 7 días
(0 comentarios)
0.0
thejoyofwriting

I understand that high-quality customer service is the key to any company's success. As an American with extensive experience in customer service & public relations in all of my jobs, I have the skills and practical in Más

$250 USD en 7 días
(0 comentarios)
0.0
mousen

Hi, I would like to help you with my expertise and experience in this niche. Kindly refer to the PM. Thank you.

$700 USD en 20 días
(0 comentarios)
0.0
Ash30

Creating questions to generate response from customers and then later linking the outcome to your company's mission/vision is a key in customer satisfaction survey. Providing practical solutions are equally important Más

$250 USD en 5 días
(0 comentarios)
0.0
rockeykheeda

With my prior experience in such assignment, i am well versed with the required eligibility. Please revert. Regards, Rockey

$275 USD en 10 días
(0 comentarios)
0.0
MktResearch2013

I have a lot of experience in customer satisfaction surveys, including in preparing the questionnaires and to analyse the data. If you want a questionnaire draft for help on your decision, please let me know.

$300 USD en 7 días
(0 comentarios)
0.0
santoshjhamba

I have a lot of experience in customer satisfaction surveys, including preparing the questionnaires and analyzing the data: calculating about 10000 indices, 13 questionnaire categories based on Likert Scale, 0.3 millio Más

$250 USD en 3 días
(0 comentarios)
0.0