We require a web script in either ASP or ASP.NET to perform the following.
1. The ability to add new support requests directly into CRM
2. The ability to browse the knowledge base (in a hierarchy), pick a particular item and display the information.
3. The ability to search the knowledge base by keyword and date.
4. The ability for a customer to register their software purchase directly into CRM and for a new user to be set up. The customers license number must be recorded.
5. The ability for a customer to be able to view their own problems via a secure login as defined above? and be able to see details of the request and current status.
NO THIRD PARTY COMPONENTS ARE TO BE USED.
## Deliverables
Rent A Coder requirements notice: As originally posted, this bid request does not have complete details. Should a dispute arise and this project go into arbitration "as is", the contract's vagueness might cause it to be interpreted against you, even though you were acting in good-faith. So for your protection, if you are interested in this project, please work-out and document the requirements onsite.
1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.
2) Deliverables must be in ready-to-run condition, as follows? (depending on the nature? of the deliverables):
a)? For web sites or? other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment.
b) For all others including desktop software or software the buyer intends to distribute: A software? installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request.
3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).
## Platform
Any web browser. Server platform is Windows Server 2003 running IIS 6.0 and the .NET framework 2.0.