I have experience in performing Factory Resets on mobile devices ranging from android smartphones to Apple iPads. I will be able to clearly and simply guide you through the steps required to enable you to perform the factory reset easily yourself.
In order to complete this project, I will only need the make, model and operating system of the phone and I will then be able to list the stages required to safely reset the handset.
If you wish, please contact me if there are any further details you would like to discuss.