Hi, I would like to inform you that I have 3 months experience in telemarketing on telecommunication campaign. I would like to assure you that I am quite familiar with customer support and would be able to do this job perfectly. Following is my resume for your kind consideration.
SYED MUHAMMAD AZFER
A-245, Block L, North Nazimabad, Karachi, Pakistan • +9203082116649 •
CALL CENTER REPRESENTATIVE
Performance Profile: Upbeat courteous, customer service oriented and highly persuasive with 3+ months of experience in call center settings. Well-spoken and outgoing team player equipped with effective problem solving skills, accustomed to working professionally and efficiently in team oriented, fast paced environments. Demonstrated telephone etiquette along with proven listening skills and strong attention to detail.
CORE COMPETENCIES
- Quick Response
- Call Forwarding
- Data Entry
- PC Proficient
KEY ACCOMPLISHMENTS
• Attained a 97% customer satisfaction level through demonstration of highly effective query response and problem resolution strategies
• Proven ability to make over 100 outbound phone calls every day
• Proficient in providing information and sell items over the phone services to clients
• Expert in using the company’s database software for data entry purposes
EDUCATION/EXPERIENCE
• Bachelor of Science in Microbiology, Chemistry and Botany
• Have 3 month’s experience working as telemarketer in a reputable call center in Karachi